Customer Communications & Engagement Product Analyst Co-opIntern (SUMMER 2026)

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Co-op and Internship opportunities allow you to gain valuable work experience across a number of the businesses at TD. You will work with experienced colleagues receive world class training and be part of a community of students across TD where you will have an impact grow as individual and experience our culture of care.

Our Co-op/Intern Programming is offered with select Co-op and Internship roles and is designed to help you better understand the TD business build on critical career capabilities and broaden your professional network. This program is designed to complement your on-the job experience and features:

• Leadership talks with key Leaders from across the organization

• Connect and Learns on topics such as Innovation

• Diversity and Inclusion and Personal Branding and so much more

DEPARTMENT OVERVIEW

Canadian Personal Banking (CPB) provides a comprehensive suite of deposit saving payment and lending products and advice through a network of 1062 branches 3438 automated teller machines (ATM) mobile specialized salesforce and telephone mobile and internet banking services. CPB is comprised of the following line of businesses:

• Chief Operating Officer (COO) mandate is focused on building and executing innovative strategies for CPB partners that lead to new and deeper customer relationships new revenue streams improved colleague and customer experience and greater productivity overall. The team is comprised of subject matter experts in diverse disciplines across strategy finance operations risk management regulatory governance business architecture change communications event planning talent management multi-media and more.

• Real Estate Secured Lending (RESL) & Specialized Sales Force (SSF) help Canadians achieve their homeownership financial goals throughout the entire customer journey with Mortgages and TD Home Equity FlexLines.

• Canadian Card Payments Loyalty & Personal Lending (CCPL&PL) is responsible for Credit Card and Personal Lending Banking Products that meet the unsecured borrowing needs of Canadians while enhancing TDs loyalty offerings and partnerships that improve the value propositions for our customers.

• Everyday Savings & Investing (ES&I) is responsible for the day-to-day banking products (Chequing domestic and cross-border banking Overdraft Protection Savings GICs and Mutual Fund products) that meet the everyday banking savings and investing needs of Canadians

• Branch Banking Delivery Excellence (BBDE) is responsible for building customer and colleague confidence by supporting approximately 18000 Branch Banking colleagues in TDs more than 1100 branches across Canada.

• CPB Operations focuses on enhancing and enriching how TD supports its customers by delivering specialized credit advice underwriting and fulfillment of key processes for Personal Banking.

• Digital Transformation & Strategy focuses on driving CPBs digital strategy in partnership with our business leaders journey owners and enterprise stakeholders including Platforms and Technology and Transformation Enablement and Customer Experience.

JOB DESCRIPTION

TD is a leader in the Canadian credit card market with industry leading digital capabilities. TD consumer and business credit cards are distributed nationally leveraging our retail distribution network direct response channels and key co-brand partnerships. The Canadian Card Payments & Loyalty team is responsible for strategy product development customer lifecycle management and financial performance of all Canadian credit card products.

The Cards Payments Journey is responsible for the end-to-end strategy delivery and ongoing evolution of card payment products and capabilities. The team works across business technology risk and operations to design and deliver secure scalable and customer-centric payment solutions for both Personal and Small Business customers.

RESPONSIBILITIES

• Gathers and analyzes data to develop communication plans

• Ensure necessary due diligence to support and maintain accurate details or consolidated communication plan

• Proactively identify gaps and risks; escalates accordingly

• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.

• Co-ordinates and collaborates with stakeholders and cross-functional teams to develop a consolidated communication plan

• Documentation: Assist in creating documentation and collaborate with colleague readiness team to ensure consistency.

JOB REQUIREMENTS

• Currently enrolled in an undergraduate degree in Finance Data Analytics Business/Commerce or related field

• Must be enrolled in an undergraduate degree with the intent of going back to school at the start of your work term

• Strong analytical and problem-solving skills with the ability to interpret data and identify trends

• Proficiency in Microsoft Excel and PowerPoint (basic data analysis building slides summaries)

ADDITIONAL INFORMATION

Please note that this is a general posting. If you are selected for an interview more information regarding which business group and the specific job duties will be provided.

• This position is a 4-month work term and will commence May 4th August 21st 2026.

• Applications must include a transcript cover letter (one letter-sized page or less) and a resume (maximum of 2 pages).

• We welcome all applications; however we will only contact qualified candidates chosen for an interview. Thank you for your interest.

• TD requires employees to reside in the country where the role is located irrespective of remote working arrangements

• TD is committed to providing you with the best candidate experience and internship in these unique circumstances. As such work location and start dates are subject to change.

HOURS

Monday-Friday standard business hours

INCLUSIVENESS

At TD we are committed to fostering an inclusive accessible environment where all employees and customers feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials or accessible meeting rooms or other accommodation) please let us know and we will work with you to meet your needs.

Who We Are

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):