Station Supervisor

Harrogate - UK

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Station Supervisor

Love leading teams and delivering brilliant customerservice This could be your next move.

At Northern were more than trains. Every day weconnect millions of people across the North to jobs family friends and theplaces that matter most. With over 2500 services running daily were on amission to make rail travel easier greener and better for everyone.

Why join us

Be at the heart of your community
Lead a passionate team to deliver safe reliable service
Help shape a better travel experience for our customers
Share in our values: Make a difference. Make it last. Make it yours. Make it easy. Make it happen.

The roleAs a Station Supervisor youll:

Lead and support the station and booking office team
Keep customers informed with announcements and updates
Assist passengers including those needing extra support
Manage rosters and supplies to keep things running smoothly
Coordinate with Traincrew Control and Depot Managers to minimise delays
No two days are the same youll be at the centre of the action making sure journeys run safely and smoothly.

About you

Were looking for someone who has:

Experience in a supervisory or team leader role
Strong communication and people skills
The ability to stay calm and organised during disruption
Flexibility to adapt quickly to changing situations
A commitment to customer service and safety

However if you miss the application window for thisparticular role please keep checking back for other opportunities. We arealways on the lookout for great people to join the Northern Team!

*All Our Offers are subject to passing a medical

Were an equal opportunities employer and a promoter ofdiversity and inclusion in the workplace. We encourage and welcome applicationsfrom candidates from all backgrounds regardless of gender sex ethnicityrace religion education socioeconomic background disability or also have Disability Confident status which meanswere committed to making the most of the talents that disabled people canbring to the workplace.

Why NorthernWere more than just a train operator. Were theheartbeat of the North - connecting communities creating opportunities anddriving sustainable growth. With 2500 trains running daily were on a missionto improve rail travel and enhance the customer experience while protecting in 1825 the first passenger train set off in the Northof England after which rail quickly spread across the globe - and this yearwere celebrating 200 years of the modern railway. As we look back on the historicevents that led us here we also look towards the future as we move into theera of Great British Rail. Join us at this pivotal moment in rail history andplay your part in our journey.

A place for everyoneThe best journeys happen when everyone feels welcome Northern we dont just move people from A to B - were buildinga team where everyone feels they belong. Our talent team can make reasonableadjustments to the process if thats something you need. Were also a Level 2Disability Confident employer so if you meet the minimum criteria for therole well always offer an automate parts of our screeningprocess to remove any unconscious bias and to make sure every application is treatedfairly. All successful offers will be subject to a DBS check and a matter your background experience or whether youcall it a bap barm or cob theres a place for you here in the railway.

Required Experience:

Manager

Station SupervisorLove leading teams and delivering brilliant customerservice This could be your next move.At Northern were more than trains. Every day weconnect millions of people across the North to jobs family friends and theplaces that matter most. With over 2500 services running daily were on ...