Area Supervisor

The Role:

An exciting opportunity has arisen for an experienced and motivated individual (minimum Level 3 NVQ in Health & Social Care or equivalent) to join our growing team as an Area Care Supervisor at our Church Stretton office.

This primarily office-based role offers the opportunity to take the next step in your career into a leadership and supervisory position. You will play a vital role in ensuring clients receive high-quality person-centred care while supporting mentoring and developing our Care Professionals to deliver services in line with regulatory company and franchise standards.

You will oversee a team of Care Professionals monitor service quality maintain compliance and contribute to the smooth and effective operation of care delivery within the community. The role includes participation in an out-of-hours/on-call rota on a structured basis.

Key Responsibilities

• Supervise and lead a team of Care Professionals providing guidance training support and mentorship
• Conduct client quality assurance visits and regular home visits to assess care needs and service quality
• Complete service reviews care plan reviews and updates ensuring accurate digital care documentation
• Create and coordinate care plans tailored to individual client requirements
• Conduct client and Care Professional introductions
• Carry out staff supervisions competency assessments and support visits
• Monitor and evaluate Care Professional performance providing feedback and implementing improvement plans where required
• Maintain accurate client and staff records using care management systems
• Ensure compliance with company policies safeguarding requirements medication management standards and industry regulations
• Collaborate with clients families and healthcare professionals to ensure effective care coordination
• Address and resolve client and Care Professional concerns in a timely and compassionate manner
• Participate in the out-of-hours/on-call rota
• Carry out any additional duties necessary for the successful operation of the business

Qualifications :

What We Are Looking For

• Minimum level 3 NVQ in Health & Social Care or equivalent qualification
• Experience delivering care services and working in or moving toward a supervisory role
• Strong knowledge of medication management and care documentation
• Excellent communication and relationship-building skills
• Confident IT skills and experience using digital care systems
• Strong organisational skills with the ability to manage a varied workload
• Full driving licence and access to your own vehicle with appropriate business insurance

Additional Information :

Why Apply

This role offers the opportunity to:

• Take the next step in your professional development
• Shape and maintain high standards of care within the community
• Mentor and develop others
• Play a key role within our dedicated team
• Contribute to maintaining our reputation for quality care
• Work in a supportive values-driven environment
• Enjoy structured office-based stability with supervisory responsibility

Remote Work :

No

Employment Type :

Full-time