Manager Digital Program

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

Job Summary:
Caterpillar is embarking on a bold digital transformation to revolutionize our dealers systems - seamless intelligent and designed for the future. We are developing a scalable modern ERP solution for Caterpillar dealers built on Microsoft Dynamics 365 and Azure Integration Services. This next-generation platform will leverage pre-configured business processes optimized workflows and AI-powered automation to streamline operations accelerate digital capability deployment and elevate customer experience across our global dealer network.

The Manager; Digital Program will define and scale delivery processes governance frameworks and reporting standards that enhance consistency transparency and predictability across the Dealer and Rental Systems PMO. The leader will oversee a team of project managers and scrum masters providing clear direction coaching and accountability to ensure high quality execution. They will partner across business engineering and partner organizations to drive alignment streamline ways of working and elevate overall program performance

What You Will Do:

• Evolve operating model to optimize scaled Agile delivery across complex cross-functional workstreams driving transparency and continuous improvement
• Lead programlevel governance forums ensuring clear decisionmaking escalation paths and alignment across business technical and partner organizations.
• Establish maintain and enforce PMO reporting standards including status reporting RAID management milestones KPIs and dashboards.
• Define and monitor adherence to best practices for project management and Scrum execution
• Standardize and govern the usage of ADO and other delivery tools ensuring consistent backlog hygiene workflow alignment and traceability.
• Develop and lead a highperforming team of Project Managers and Scrum Masters through coaching feedback clarity of expectations and role excellence.
• Drive continuous improvement by creating scalable delivery processes and operational rhythms that increase efficiency and predictability.
• Ensure tooling integrations for roadmap planning release mapping and demand intake and other program needs
• Drive creation of PMO templates/processes and leading highpriority initiatives as needed

What You Will Have:

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting embracing and achieving objectives.
• Program Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan organize monitor and control the set of projects ensuring efficient utilization of technical and administrative resources to achieve program objectives.
• Change Control: Knowledge of the processes and procedures by which a change is identified evaluated approved monitored and documented; Ability to manage changes in the production environment and processes effectively.
• IT Project Management: Knowledge of project management; ability to plan organize monitor and control IT projects using appropriate technical resources.
  

Considerations For Top Candidates:

• Expertise in both project management and agile delivery with the ability to define consistent expectations for PMs and Scrum Masters and coach teams toward excellence
• Thorough understanding of the Software Development Life Cycle (SDLC) and experience applying Agile methodology cadence and structure (Scrum SAFe)
• Mastery of delivery tools including Azure DevOps SharePoint reporting dashboards and RAID management tools with the ability to standardize their usage across the organization
• Demonstrated success leading program governance including decisionmaking structures reporting rhythms and standards across complex multipartner programs
• Exceptional communication and stakeholdermanagement skills able to influence leaders drive alignment across functions and facilitate governance forums with clarity and confidence.
• Strong ability to drive program governance with a processdesign and continuousimprovement mindset capable of creating scalable repeatable and disciplined delivery processes that increase predictability and efficiency.
• Previous experience leading teams and large scale enterprise initiatives

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply Join our Talent Community.