Sr. Spclst , UXUI Design

Job Description

Our companys Information Technology organization partners with colleagues across the business to help serve our patients and customers around the world. Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

We are looking for a proficient UX Lead who is passionate about creating intuitive seamless and delightful user experiences by conducting research working with cross-functional teams and fostering strong relationships with our product teams and business partners. This position will play a critical role in developing and executing qualitative and quantitative research approaches and translating them into insights that motivate user-centric design decisions.

As UX Lead for the Digital Regulatory Docs Product Line (DRD PL) this position defines the UX strategy and ensures a consistent and high-quality user experience across all digital products within the product line. Responsibilities include guiding the digital experience design process applying expertise and best practices to produce effective solutions that increase user satisfaction engagement and productivity. The Digital Regulatory Docs Product Line (DRD PL) partners with the Regulatory Organization focused on advancing technologies for regulatory submissions.

Responsibilities

• Develop and align UX strategy with business objectives
• Plan and implement user research strategies and methodologies
• Prepare research plans discussion guides and workshop materials
• Manage and prioritize UI/UX requests for the Digital Regulatory Docs Product Line
• Create schedules and allocate resources for prioritized UX activities
• Mentor other UX designers and researchers
• Conduct user research and usability testing including heuristic evaluations UI reviews and user testing sessions
• Convert findings into recommendations and insights summarize data and present these to the product teams product managers and stakeholders
• Maintain and advocate for user-centered design standards
• Lead design thinking workshops and focus group sessions as necessary
• Create personas storyboards wireframes prototypes user flows and visual mock-ups using current tools and processes
• Collaborate with product managers engineers and business stakeholders to develop user stories and ensure design meets requirements
• Participate in test planning and execution to verify that results meet business and non-functional requirements
• Work with product and engineering teams to create minimally viable products analyze user feedback and iterate designs
• Gather user feedback consistently to support data-driven product decisions
• Drive product design from concept to implementation
• Evangelize UX practices to other teams as well as the DRD product teams and colleagues

Required Experience and Skills

• Bachelors degree in Human-Computer Interaction Computer Science Graphic Design Psychology Cognitive Science Anthropology Information Technology Information Architecture or related field
• At least five years relevant experience in UX design and research
• Ability to lead user research studies end-to-end including planning moderating sessions analyzing data documenting findings and presenting results
• Communication and presentation skills suitable for diverse audiences including leadership product managers and developers
• Strong organizational skills able to prioritize tasks work independently and meet tight deadlines
• Ability to establish credibility and trust
• Effective stakeholder collaboration and strategic partnership in product decisions
• Commitment to user-centric product development
• Expertise in various research methodologies including contextual interviews field studies focus groups design thinking card sorting surveys and usability testing
• In-depth knowledge of user-centered design principles
• Experience with wireframing prototyping and visual design
• Familiarity with Jira Confluence Sketch Figma and Mural
• Willingness to share knowledge and learn continuously

Preferred Qualifications

• General or specialized UX certifications in research user experience and design
• Prior experience in life sciences or pharmaceutical industry
• Experience supporting cross-functional initiatives involving AI/ML automation and emerging technologies

Required Skills:

Anthropology Business Analysis Client Counseling Clinical Development Communication Create User Stories Cultural Anthropology Customer Experience Design Emerging Technologies Focus Groups Graphic Design Human-Computer Interaction (HCI) Information Architectures Knowledge Management Methods and Tools Researching Social Psychology Stakeholder Relationship Management Strategic Planning Teaching User Experience (UX) User Experience Analysis User Experience Evaluation User Research Waterfall Model

Required Skills:

Preferred Skills:

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Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.

The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance

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