Concierge (Saudi Only)
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Main Duties:
- Be knowledgeable about hotel facilities updated on activities promotions and happenings in the hotel and be able to provide accurate information to guests.
- Act as an ambassador of the hotel and provide assistance to a variety of requests. Expected to make what seems to be impossible and unusual happen.
- Maintain a network of service providers for efficient conduct in coordinating guest requirements.
- Ensure availability of printed materials such as brochures of local attractions sister hotels restaurants city maps etc. which may be handed over to guests.
- Manage the facilitation of guest requests relating to dining activities (both inside and outside of the hotel) shows recreation tours transport florists doctors dentists child care and any other services that are not available at the hotel.
- Respond to queries positively.
- Develop guest preference records and guest history.
- Follow through all endorsements at the concierge and ensure completion.
- Ensure that all luggage messages parcels etc. are handled delivered retrieved or stored efficiently.
- Be transparent and responsible on matters involving finances.
- Maintain absolute integrity and trustworthiness in the team.
- Promote and follow a safe work environment.
- Promote and lead a service-driven results-driven work environment.
- Follow departmental SOPs (Standard Operating Procedures) including all safety policies.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
