Trainer Team Lead

Qormi - Malta

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Act as the day-to-day lead for the Academy and first point of contact for Academy Trainers and internal departments.
Coordinate and manage Academy administration including:
Training group scheduling
Trainee feedback reporting
Trainee profiles and documentation updates
Weekly survey and performance reporting
Track analyze and report Academy results and KPIs
Coach mentor and develop Academy Trainers through regular feedback observations and 1:1 session
Monitor trainer performance and identify development areas and performance gaps
Support Floor Management and Academy KPIs by ensuring high-quality training delivery
Work on a shift-based contract to support operational needs across Qormi and FBC
Deliver training sessions and take over training groups during periods of high Academy demand
Ensure continuous communication flow between Trainers Academy management and other departments
Foster a safe professional and supportive working environment
Support ongoing evaluations and quality improvement initiatives
Carry out ad-hoc duties as required by business needs
The duties and responsibilities described are not exhaustive and may evolve based on business requirements.

Qualifications :

Degree-level qualification in Psychology Education and leadership is considered an asset
23 years of experience as a trainer in Evolution Academy or a similar role
Proven experience in coaching performance management or people development
Excellent command of English both written and verbal
Strong leadership skills with the ability to handle confidential information professionally
Highly organized with strong administrative and reporting skills
Ability to work independently while collaborating effectively within a team
Strong stakeholder management and communication skills
Proactive adaptable and comfortable working in a fast-changing environment
Goal-oriented with the ability to perform under time pressure
Product knowledge and industry experience are required
Fluency in additional languages (Swedish Danish Finnish Norwegian German Italian Japanese and/or Korean) is considered an asset

Additional Information :

What We Offer

Private health insurance gym discounts team events & more
A professional and fast growing environment
An opportunity for personal development within the world-leading Live Casino provider

Remote Work :

Employment Type :

Full-time

Act as the day-to-day lead for the Academy and first point of contact for Academy Trainers and internal departments.Coordinate and manage Academy administration including:Training group schedulingTrainee feedback reportingTrainee profiles and documentation updatesWeekly survey and performance report...

Act as the day-to-day lead for the Academy and first point of contact for Academy Trainers and internal departments.
Coordinate and manage Academy administration including:
Training group scheduling
Trainee feedback reporting
Trainee profiles and documentation updates
Weekly survey and performance reporting
Track analyze and report Academy results and KPIs
Coach mentor and develop Academy Trainers through regular feedback observations and 1:1 session
Monitor trainer performance and identify development areas and performance gaps
Support Floor Management and Academy KPIs by ensuring high-quality training delivery
Work on a shift-based contract to support operational needs across Qormi and FBC
Deliver training sessions and take over training groups during periods of high Academy demand
Ensure continuous communication flow between Trainers Academy management and other departments
Foster a safe professional and supportive working environment
Support ongoing evaluations and quality improvement initiatives
Carry out ad-hoc duties as required by business needs
The duties and responsibilities described are not exhaustive and may evolve based on business requirements.

Qualifications :

Degree-level qualification in Psychology Education and leadership is considered an asset
23 years of experience as a trainer in Evolution Academy or a similar role
Proven experience in coaching performance management or people development
Excellent command of English both written and verbal
Strong leadership skills with the ability to handle confidential information professionally
Highly organized with strong administrative and reporting skills
Ability to work independently while collaborating effectively within a team
Strong stakeholder management and communication skills
Proactive adaptable and comfortable working in a fast-changing environment
Goal-oriented with the ability to perform under time pressure
Product knowledge and industry experience are required
Fluency in additional languages (Swedish Danish Finnish Norwegian German Italian Japanese and/or Korean) is considered an asset

Additional Information :

What We Offer

Private health insurance gym discounts team events & more
A professional and fast growing environment
An opportunity for personal development within the world-leading Live Casino provider

Remote Work :

Employment Type :

Full-time

Key Skills

Law Enforcement
ABB
Marine Biology
Filing
Automobile
AV

Apply Now

About Company

Evolution

Evolution is the worlds leading provider of video-streamed Live Casino solutions, delivering world-class, as real as it gets live dealer gaming to our licensees, which include many of the worlds best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our br ... View more

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