Open Jobs Cash Supervisor Bristol

Location: Bristol Cabot Circus
Typer of contract: full time 40h permanent

At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.

As a Cash Supervisor you will play a crucial role in ensuring the smooth and efficient operations of the store. You will oversee various operational activities including inventory management cash handling and compliance with company policies. A key aspect of your role will be coaching and developing beauty advisors operations ensuring they are equipped with the knowledge and skills to deliver exceptional customer service and uphold operational standards. Your primary goal will be to maintain high cash operational standards while fostering a collaborative motivated team environment.

You will excel and enjoy this position if you are ready to actively handle the following missions:

Team Leadership & Development

Lead coach and inspire a team of Beauty Advisors to ensure high levels of motivation productivity and customer satisfaction and teamwork.
Provide continuous training and development opportunities to enhance cash handling skills selling techniques customer service and product knowledge.
Conduct regular performance evaluations set clear performance goals and create personalised development plans to guide each team members growth.
Proactively manage employee relations (ER) issues including lateness attendance concerns and performance-related matters. Conduct investigations disciplinary meetings and other related processes.
Foster a positive collaborative and creative team environment through leading by example providing floor leadership and challenging the team to deliver exceptional service and embrace innovation.
Collaborate as part of a cross-department team leveraging shared best practices to ensure an outstanding in-store customer journey.

Cash Operations Management

Oversee all cash handling procedures including register operations deposits and reconciliations ensuring financial accuracy security and effective cash flow management through regular audits reviews and team-focused training and coaching.
Monitor and analyse KPIs related to cash management identifying areas for improvement and implementing action plans to inspire the team to reach operational excellence.
Collaborate with the store team to implement loss prevention strategies minimise theft and fraud and ensure compliance with company policies on cash handling to maintain a secure environment.
Identify and address operational inefficiencies implementing solutions to optimise processes increase productivity reduce costs and enhance overall store performance.

Operational Support & Store Maintenance

Resolve IT or operational issues related to cash transactions ensuring seamless daily operations by collaborating with your team.
Maintain store cleanliness organisation and visual merchandising standards to enhance the customer experience.
Regularly monitor stock levels particularly Minis & More items and ensure timely replenishment.
Maintain Sephoras operational standards including loss prevention health and safety protocols and adherence to company policies while also holding your team accountable.

New Store Opening Procedures

Support the setup of the new store by participating in unboxing deliveries and stocking shelves ensuring the smooth transition of merchandise to the shop floor and stockroom.

Do not hesitate to apply if you have

Proven experience in a leadership or management role within the retail industry with in-depth knowledge of cash handling and a strong ability to oversee cash operations ensure operational efficiency and coach staff in best practices for financial accuracy.
Outstanding customer service skills with the ability to foster relationships and deliver tailored experiences that enhance customer satisfaction.
Strong capability to develop and guide a team fostering both individual growth and collective performance.
Passion for Sephora and team development with the ability to inspire motivate and demonstrate resilience in a fast-paced environment.
Strong ability to analyse store performance drive sales and meet financial targets particularly in the context of cash operations and inventory management.
Excellent communication and interpersonal skills with a natural ability to lead and inspire a diverse team.
Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Knowledge and experience in handling employee relations (ER) issues such as lateness performance concerns and disciplinary processes.
Comfortable using technology and systems to manage operations cash handling track sales and support inventory management and customer engagement.
Flexibility to work evenings weekends and holiday seasons as required.

Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store.

Here you will find:

Community in which authenticity is embraced and the strength of our differences fuels our collective spirit

Culture of empowerment learning & growth that offers you the tools space and opportunity to learn innovate and lead

Work that brings fulfillment. From delighting clients every day to inspiring our industry at large every action makes a difference

Join us and belong to something beautiful.

At Sephora we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone