GMS FDL L2 Operations Specialist

FDL L2 Operations Specialist - Staff

Finance Data Lake (FDL) L2 Operations min 2 Years Experience B.E In CS/IS/Equivalent

At EY were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

About the Role

Join the FDL (Finance Data Lake) L2 Data Operations team in EY GDS India and play a pivotal part in supporting a complex multi-technology data ecosystem. This role is ideal for early-career IT professionals who are eager to develop their expertise in ETL tools workflow management and cloud data platforms while honing their operational and communication skills in a collaborative setting.

Key Responsibilities

• Troubleshoot and work on day-to-day data lake operations including job faiures and ETL failures Data Quality Issues data pipelines and system health using Databricks /Spark/ETL tools Airflow and other tools and technologies.
• Respond to alerts and notifications ensuring timely resolution of complex data issues and incidents.
• Perform SOP-based issue resolution and beyond the SOP based issue resolution through deep dive and troubleshooting skills of job failures or operational anomalies.
• Communicate effectively with stakeholders providing clear notifications updates and support as required.
• Collaborate proactively with various technical teams to ensure seamless operation and quick remediation of issues.
• Document incidents resolutions and standard processes to contribute to team knowledge bases and continuous improvement.
• Willingness to work in Shift based model of support including weekends

Required Skills & Qualifications

Bachelors degree (B.E.) in Computer Science (CS) Information Science (IS) or equivalent from a reputed university.

Must Have

• Experience with Databricks Spark-based ETL troubleshooting.
• Strong understanding of ETL processes and data pipeline management.
• Proficiency in data lake operations and maintenance.
• Excellent problem-solving and analytical skills.
• Ability to work in a fast-paced dynamic environment.
• Min 2 years experience in IT operations with exposure to data platforms or cloud environments.
• Hands On SQL.
• ITIL Foundational concepts & understanding is must to have

Good To Have

• Basic hands-on skills with at least one ETL tool (such as Nifi Informatica Talend/TAC or similar) is good to have
• Exposure to workflow orchestration tools preferably Airflow.
• Fundamental knowledge of Azure cloud services and concepts.
• Strong communication skills for stakeholder engagement and inter-team collaboration.
• Ability to debug issues in ETL/Data Analytics world beyond standard SOPs and quickly troubleshoot routine operational issues.

Additional Requirements:

• Willingness to learn adapt and grow within a high learning curve environment.
• Experience working within financial data platforms or related domains.
• Exposure to multi-technology environments or large-scale data operations.
• Familiarity with incident management and escalation processes.

Why Join Us

• Be part of a collaborative growth-oriented team at the heart of finance data transformation.
• Opportunities for learning and development across modern data and cloud technologies.
• Engage in meaningful operational work with visibility across multiple technical domains.
• If you are an adaptable IT professional who thrives in a dynamic environment and has a strong foundation in technical operations we invite you to apply and contribute to the success of FDL & EY.