UMBs Healthcare Services team delivers healthcare payment solutions including custodial services for health savings accounts (HSAs) and private label multipurpose debit cards to insurance carriers third-party administrators software companies employers and financial institutions. UMB Healthcare Services is one of the top custodians in the country and is a growing team within UMB with a focus on an expanding product set along with customized solutions tailored to our partners. This team is critical to UMBs growth strategy and allows our customers to have a single relationship for their banking and HSA needs.
As a Healthcare Support Processor I you will be responsible for the day-to-day account level operations such as account closures trustee transfers excess withdrawal requests and other HSA form requests. This role will also be responsible for supporting an internal email inbox(s) and making outbound calls as addition you will work closely with the Healthcare Analysts and Administrators to support the day-to-day operations of the HCS business.
Working in the Healthcare Services division can be exciting challenging and rewarding. Our team is helpful passionate and well supported from all levels of UMB. We are a performance driven group who is focused on client solutions growing within the industry and remaining as a top choice in healthcare services. It is an environment where the associates take pride in their work support each other provide the resources needed to succeed and always work as a team.
How youll spend your time:
You will use your attention to detail to perform monetary postings process account closures trustee transfers excess withdrawal requests and other HSA form requests
You will use your customer service skills to make outbound calls to resolve customer inquiries or issues
You will use your ability to prioritize to manage incoming and outgoing checks documents and forms as needed
Were excited to talk with you if:
You possess a high school degree
You have at least one year of customer service experience
Compensation Range:
$33920.00 - $65380.00
The posted compensation range on this listing represents UMBs standard for this role but the actual compensation may vary by geographic location experience level and other job-related addition this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information
UMB offers competitive and varied benefits to eligible associates such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical dental vision and other insurance coverage; health savings flexible spending and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more
Youre more than a means to an enda way to help us meet the bottom line. UMB isnt comprised of workers but of people who care about their work one another and their community. Expect more than the status quo. At UMB you can expect more heart. Youll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing no matter what. And expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race color religion sex (including gender pregnancy sexual orientation and gender identity) national origin age disability military service veteran status genetic information or any other status protected by applicable federal state or local law. If you need accommodation for any part of the employment process because of a disability please send an e-mail to to let us know the nature of your request.
If you are a California resident please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
UMBs Healthcare Services team delivers healthcare payment solutions including custodial services for health savings accounts (HSAs) and private label multipurpose debit cards to insurance carriers third-party administrators software companies employers and financial institutions. UMB Healthcare Serv...
UMBs Healthcare Services team delivers healthcare payment solutions including custodial services for health savings accounts (HSAs) and private label multipurpose debit cards to insurance carriers third-party administrators software companies employers and financial institutions. UMB Healthcare Services is one of the top custodians in the country and is a growing team within UMB with a focus on an expanding product set along with customized solutions tailored to our partners. This team is critical to UMBs growth strategy and allows our customers to have a single relationship for their banking and HSA needs.
As a Healthcare Support Processor I you will be responsible for the day-to-day account level operations such as account closures trustee transfers excess withdrawal requests and other HSA form requests. This role will also be responsible for supporting an internal email inbox(s) and making outbound calls as addition you will work closely with the Healthcare Analysts and Administrators to support the day-to-day operations of the HCS business.
Working in the Healthcare Services division can be exciting challenging and rewarding. Our team is helpful passionate and well supported from all levels of UMB. We are a performance driven group who is focused on client solutions growing within the industry and remaining as a top choice in healthcare services. It is an environment where the associates take pride in their work support each other provide the resources needed to succeed and always work as a team.
How youll spend your time:
You will use your attention to detail to perform monetary postings process account closures trustee transfers excess withdrawal requests and other HSA form requests
You will use your customer service skills to make outbound calls to resolve customer inquiries or issues
You will use your ability to prioritize to manage incoming and outgoing checks documents and forms as needed
Were excited to talk with you if:
You possess a high school degree
You have at least one year of customer service experience
Compensation Range:
$33920.00 - $65380.00
The posted compensation range on this listing represents UMBs standard for this role but the actual compensation may vary by geographic location experience level and other job-related addition this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information
UMB offers competitive and varied benefits to eligible associates such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical dental vision and other insurance coverage; health savings flexible spending and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
Are you ready to be part of something more
Youre more than a means to an enda way to help us meet the bottom line. UMB isnt comprised of workers but of people who care about their work one another and their community. Expect more than the status quo. At UMB you can expect more heart. Youll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing no matter what. And expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.
UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race color religion sex (including gender pregnancy sexual orientation and gender identity) national origin age disability military service veteran status genetic information or any other status protected by applicable federal state or local law. If you need accommodation for any part of the employment process because of a disability please send an e-mail to to let us know the nature of your request.
If you are a California resident please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.
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