Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries including banking & financial services insurance retail higher education food healthcare and manufacturing.
Responsible to lead business analysis functions for medium to large-scale projects and enhancements. Formulates and defines system scope and objectives based on user needs a thorough understanding of applicable business systems and industry best practices. Creates or modifies processes and procedures to solve problems considering technical feasibility and desired results.
This role works closely with vendor partners team members business and IT leaders to elicit and document business needs and requirements.
A candidate for this position must be a self-starter and able to work in a varied fast-paced environment as part of a service delivery function for client
Essential Job Functions:
1. Responsible to lead business requirements gathering for projects and enhancements.
2. Responsible for managing and facilitating communications between IT teams business and vendors.
3. Assists in formulating and designing system scope and objectives based on user needs and thorough understanding of business processes.
4. Identifies evaluates and recommends potential solution options supports the resolution via projects and enhancements through to production deployment.
5. Performs operational support activities to triage and research production support issues advocates for business users and manage resolution of production defects through to production deployment.
6. Provides subject matter expertise and guidance to project team members concerning P&C insurance and system implementations.
7. Relies on experience and judgment to plan and accomplish goals.
Participates in the full software development life cycle (SDLC).
a. Collects and defines requirements
b. Translates into functional design documents
c. Participates in technical design
d. Participates in test planning and may coordinate User Acceptance Testing (UAT)
e. Supports execution of both QA and UAT phases
f. Participates in user documentation processes
g. Assists with training users on new or enhanced applications
h. Supports Go Live activities including production smoke testing and post Go Live activities
9. Participates in operational support turnover activities including creation of Quick Reference Guides Standard Operating Procedures and other job aids as applicable.
We are seeking a Technical Business Analyst to support our Unit4 SaaS Migration Programme. Reporting directly to the Programme Manager this role will serve as the engine room for documentation ensuring the successful migration of our financial systems from an on-premise environment to a cloud-based SaaS solution. The successful candidate will demonstrate a strong technical understanding combined with exceptional documentation discipline.
Key Requirements
Essential (Must Have):
Highly Desirable:
Core Responsibilities
We are seeking a Technical Business Analyst to support our Unit4 SaaS Migration Programme. Reporting directly to the Programme Manager this role will serve as the engine room for documentation ensuring the successful migration of our financial systems from an on-premise environment to a cloud-based SaaS solution. The successful candidate will demonstrate a strong technical understanding combined with exceptional documentation discipline.
Key Requirements
Essential (Must Have):
Highly Desirable:
Core Responsibilities
Required Skills:
We are seeking a Senior Developer to drive the frontend vision architecture and engineering excellence of our web applications. This role demands deep expertise in React frontend system design and scalable architecture along with strong leadership skills to guide and grow high-performing teams. The ideal candidate will take end-to-end ownership of frontend solutionsfrom architectural decisions and performance optimization to mentoring engineers and collaborating closely with backend DevOps and product stakeholders.
Required Education:
Graduate
IT Services and IT Consulting