Transformation Lead

Designation: Transformation Lead

Role Details

Experience Preferred

The Transformation Lead will define and drive the organizations technology vision architecture and execution strategy owning end-to-end technology across platforms products infrastructure data security and digital transformation. This role ensures that technology enables business growth scalability and efficiency while acting as a strategic partner to the CFO Operations Lead and the leadership team.

Note: Candidates with experience in KPO / BPO / Banks are not to be considered.

Role Description

Technology Strategy & Leadership

• Define and execute the long-term IT & Business Transformation roadmap aligned with business goals
  

• Advise leadership on emerging technologies risks and opportunities
  

• Drive build vs. buy decisions with clear ROI and scalability considerations
  

Architecture Platforms & Engineering

• Own overall system architecture platforms and integrations
  

• Ensure scalability performance reliability and future readiness of business applications
  

• Suggest and review technology stacks frameworks applications and tools
  

• Lead process engineering and re-engineering initiatives
  

Standardization Automation Digital Transformation & AI Initiatives

• Lead standardization initiatives with appropriate documentation
  

• Identify waste and lead automation digitization and system modernization initiatives
  

• Enable data-driven decision-making across departments
  

• Act as the go-to person for emerging technologies and build AI-enabled solutions to ensure future readiness
  

IT Infrastructure & Security

• Strong knowledge of IT infrastructure cloud platforms networks and systems
  

• Good understanding of cybersecurity data privacy and compliance
  

• Knowledge of disaster recovery business continuity and risk mitigation planning
  

Product & Business Collaboration

• Work closely with business operations HR finance and product teams
  

• Translate business needs into scalable technology solutions
  

• Support new business models client requirements and growth initiatives
  

Job Specifications

Desired Profile

• Proven experience in leading and delivering IT & Business Transformation projects
  

• Strong expertise in problem-solving techniques
  

• Strategic thinker with strong project planning and execution discipline
  

• High ownership mindset integrity and business orientation
  

Educational Qualifications

• BSc MSc / MCA / BE (Computers)
  

• Certified Scrum / Agile professional
  

• Six Sigma Green Belt / Black Belt Preferred
  

• Proven project management capability using relevant tools along with strong presentation skills
  

Team Size

• TBD
  

Skills Requirement

Technical & Strategic Skills

• Strong expertise in enterprise platforms and systems
  

• Hands-on experience with cloud technologies APIs data platforms and security
  

• Ability to design scalable high-performance systems with strong governance and compliance
  

• Exposure to AI tools and business applications
  

Leadership & Business Skills

• Proven ability to work with CXO-level leadership
  

• Strong capability to align technology strategy with business goals and financial outcomes
  

• Excellent decision-making and stakeholder management skills
  

• Ability to translate complex technical concepts for non-technical leadership teams