Service to Sales Coordinator

Prosper, TX - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

If you feel you are a good fit for this role we invite you to apply in person for an on-the-spot interview

Prosper Ford is launching a brand-new Service-to-Sales Concierge role focused on acquiring vehicles through our Service Department. This position plays a key role in taking the dealership to the next level and offers an excellent growth opportunity for the right candidate. Were looking for a highly committed individual seeking long-term career growth with Prosper Ford.

Responsibilities / Duties

Outbound Calling: Confirm all scheduled service appointments daily and proactively prospect to generate additional appointments (approximately 60100 calls per day).
Dependability & Schedule: Reliable and punctual with a work schedule beginning at 7:00 a.m. Monday through Friday and every other Saturday.
Computer Proficiency: Comfortable using dealership technology and CRM tools; experience with or ability to learn Automotive Masterminds for equity mining and customer prospecting.
Sales Aptitude: Ability to identify opportunities to convert service customers into sales leads by presenting trade-in or vehicle upgrade options.
Team Collaboration: Strong team player who supports Service Advisors and assists customers as needed in a service concierge role.
On-Camera Presence: Comfortable recording and sending introductory and repair update videos to customers to enhance communication and drive engagement.

Benefits

State-of-the-art dealership facility
Competitive compensation plan
Award-winning Finance Department
Comprehensive medical dental and vision insurance
401(k) retirement plan
Paid time off (PTO)
Opportunities for career growth and advancement

Qualifications

Required

Strong communication skills and comfort speaking with customers by phone and video
Reliable and punctual; able to start at 7:00 a.m. MondayFriday and work every other Saturday
Computer proficient; able to learn CRM and dealership software
Comfortable making a high volume of outbound calls daily
Team-oriented mindset with a customer-first attitude
Professional appearance and demeanor

Preferred

Experience in automotive service sales BDC or call-center environments
Familiarity with CRM systems or equity-mining tools (Automotive Masterminds a plus)
Sales experience or proven ability to convert conversations into appointments or sales opportunities
Comfortable recording short customer-facing videos
Automotive dealership experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

If you feel you are a good fit for this role we invite you to apply in person for an on-the-spot interviewProsper Ford is launching a brand-new Service-to-Sales Concierge role focused on acquiring vehicles through our Service Department. This position plays a key role in taking the dealership to the...

If you feel you are a good fit for this role we invite you to apply in person for an on-the-spot interview

Responsibilities / Duties

Outbound Calling: Confirm all scheduled service appointments daily and proactively prospect to generate additional appointments (approximately 60100 calls per day).
Dependability & Schedule: Reliable and punctual with a work schedule beginning at 7:00 a.m. Monday through Friday and every other Saturday.
Computer Proficiency: Comfortable using dealership technology and CRM tools; experience with or ability to learn Automotive Masterminds for equity mining and customer prospecting.
Sales Aptitude: Ability to identify opportunities to convert service customers into sales leads by presenting trade-in or vehicle upgrade options.
Team Collaboration: Strong team player who supports Service Advisors and assists customers as needed in a service concierge role.
On-Camera Presence: Comfortable recording and sending introductory and repair update videos to customers to enhance communication and drive engagement.

Benefits

State-of-the-art dealership facility
Competitive compensation plan
Award-winning Finance Department
Comprehensive medical dental and vision insurance
401(k) retirement plan
Paid time off (PTO)
Opportunities for career growth and advancement

Qualifications

Required

Strong communication skills and comfort speaking with customers by phone and video
Reliable and punctual; able to start at 7:00 a.m. MondayFriday and work every other Saturday
Computer proficient; able to learn CRM and dealership software
Comfortable making a high volume of outbound calls daily
Team-oriented mindset with a customer-first attitude
Professional appearance and demeanor

Preferred

Experience in automotive service sales BDC or call-center environments
Familiarity with CRM systems or equity-mining tools (Automotive Masterminds a plus)
Sales experience or proven ability to convert conversations into appointments or sales opportunities
Comfortable recording short customer-facing videos
Automotive dealership experience

Required Experience:

Key Skills

Senior Care
Customer Service
Developmental Disabilities Experience
Computer Skills
Microsoft Outlook
Case Management
Computer Literacy
Dispatching
Home Care
Administrative Experience
Social Work
Word Processing

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About Company

Prosper Ford

Job Summary: We are looking for an Experienced Service Technician to join our growing team! The right candidate will have a strong service technician background...

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