Senior Endpoint Analyst Enterprise Endpoint Compute

Canadian Imperial Bank Of Commerce

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What Youll Be Doing

Youll join CIBCs Enterprise Endpoint Compute team as a Senior Endpoint Analyst supporting the quality and reliability of Windows endpoint solutions before they are deployed at enterprise this role youll work hands-on in the endpoint lab to validate operating systems hardware drivers firmware and automation solutions. Youll partner closely with endpoint engineers to ensure solutions produce consistent repeatable results and meet defined quality standards. Youll work alongside experienced and knowledgeable mentors within the team who support skill development knowledge sharing and professional growth. Youll apply a strong quality-assurance mindset to identify defects inconsistencies and potential failure scenarios early in the delivery lifecycle. Youll support remediation and transformation initiatives aimed at improving endpoint stability and performance. Youll contribute to documentation and knowledge sharing to support engineering and operational teams.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work youll be on-site full-time.

How Youll Succeed

Accuracy & Quality - You execute structured test cases for Windows 10/11 deployments upgrades drivers firmware and endpoint automation with a high degree of accuracy. You ensure results are recorded correctly distinguish true defects from process deviations and support successful validation before changes move into production.
Analytical Thinking - You apply critical thinking to identify defects variances and failure scenarios including non-standard or destructive testing conditions. You analyze outcomes to determine root causes and help prevent repeat issues at enterprise scale.
Collaboration - You work closely with endpoint engineers and technical partners to validate solutions troubleshoot functional and test scripts and provide clear actionable feedback that supports high-quality engineering outcomes.
Consistency - You help ensure repeatable predictable results across testing cycles by validating hardware builds operating systems and automation in lab environments that closely align with production standards.
Continuous Learning - You demonstrate curiosity and a willingness to grow your technical skills expanding your knowledge of endpoint technologies automation and testing practices while contributing to ongoing improvement initiatives.

Who You Are

You can demonstrate 3 years of experience. in a technical endpoint lab or systems support environment including hands-on exposure to endpoint computer hardware and peripherals Windows operating systems (Windows 10/11) endpoint upgrades involving operating systems drivers and firmware PowerShell scripting for test execution and troubleshooting and the preparation execution and documentation of structured test cases and results. Its an asset if you have knowledge of cloud technologies and virtualization platforms such as Azure Hyper-V or ESXi as well as configuration management performance benchmarking basic networking concepts or automation tools used in testing environments.
Youre passionate about clients. You understand the importance of delivering reliable high-quality solutions that support a positive client experience.
You embrace and champion change. Youre continuously evolving your thinking and the way you work in order to deliver better outcomes.
Youre driven by collective success. You believe collaboration can transform good ideas into great ones understanding the power of teams working toward a shared vision.
Values matter to you. You bring your real self to work and live CIBCs values of trust teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

Job Location

Toronto 750 Law Ave.W. EG

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking Automation Communication Computer Hardware Detail-Oriented Documentations Information Technology (IT) Infrastructure Management (IM) Microsoft Endpoint Configuration Manager Microsoft Windows Operating Systems (OS) Scripting Systems Analysis Technical Support Test Environments Troubleshooting Virtualization

Required Experience:

Senior IC

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningf...