Caring Caller Team Leader

He aha te tūranga - About the role: 

Its easy to become isolated when partners and friends pass on or when family members dont live close by. And if youre unable to get out or youre unwell it can be hard to meet people. Just having someone ask about your day can make all the difference to how youre feeling. Looking forward to a good conversation can really brighten up the day.

Our Caring Caller programme is a telephone friendship service. We match volunteers with clients around the country who would benefit from regular connection.

This volunteer Team Leader position is integral in ensuring our programme provides both our volunteers and clients with a seamless experience by supporting our incredible Caring Caller volunteers. We are looking for a new Team Leader to support our Ashburton team). The role involves:

• Attraction recruitment and training of new volunteers
• Providing support and mentoring advice to your team of volunteers
• Ensuring all clients are receiving compatible matches that are meeting their needs
• Providing reporting to relevant St John staff
• Maintaining strong relationships with local Area Committee  and attend meetings as required/invited
• Organising recognition events meetings and training for the team

Please note this is an unpaid voluntary position. 

Qualifications :

Ko wai koe - About you:

What skills and training do our volunteers have

This role is flexible and can work around your availability ideally you will be able to commit at least 2-3 hours per week. You have the option of joining as a Caring Caller and being matched with suitable client/s however this is not mandatory.

To be successful in this role you will have:

• Excellent communication skills an empathetic personality and a genuine interest in the well-being of others 
• Previous team management experience 
• Administration experience
• Competent computer skills
• Over 18 years of age

Successful applicants will receive full training and membership of Hato Hone St John (which gives free ambulance service for immediate family).

Additional Information :

Me pēhea te tuku tono - How to apply:

Click Im interested above.

For further information please contact Jessica Parr on for a confidential discussion.

At Hato Hone St John we embrace diversity welcoming everyone to bring their authentic selves to work. We value unique perspectives fostering inclusivity to better serve our communities and were committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou te whānau o Hato Hone St John ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa kia hangaia tātahi āhuru mōwai mā tātou kia mahi haumaru ai.

If you need accommodations for accessibility please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesnt match the job description perfectly. If youre excited and think you have what it takes we want to hear from you! Even if your experience doesnt align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

Remote Work :

Yes

Employment Type :

Casual