Customer Service Trainer
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Job Location:
Fayetteville, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a motivated and detail-oriented Customer Service Trainer to support the development and performance of customer-facing teams. This role is responsible for delivering structured training reinforcing service standards and ensuring consistent high-quality client interactions. The ideal candidate is confident organized and passionate about coaching others to succeed.
Responsibilities
Design and deliver onboarding and ongoing customer service training programs
Facilitate in-person and group training sessions
Monitor performance and provide constructive feedback to team members
Develop training materials guides and process documentation
Ensure alignment with company service standards and operational goals
Collaborate with leadership to identify training needs and improvements
Track progress and support continuous skill development
Qualifications :
Strong communication and presentation skills
Ability to lead coach and motivate teams
Professional demeanor with a solution-oriented mindset
Excellent organizational and time management abilities
Comfortable working in a fast-paced team-driven environment
Commitment to consistency quality and accountability
Additional Information :
Competitive salary ($44K $47K annually)
Growth opportunities within the company
Skill development and professional training
Supportive and structured work environment
Full-time stable position
Opportunity to make a direct impact on team performance and client experience
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
