TalentBridge Solutions is seeking a Customer Service Officer to serve as a key point of contact between the company and its clients. This role is essential in maintaining high service standards ensuring clear communication and delivering consistent professional support. The ideal candidate will demonstrate strong interpersonal skills attention to detail and a commitment to providing outstanding service.
Responsibilities
Serve as the primary contact for client inquiries and service requests
Provide accurate information and timely resolutions in a professional manner
Maintain detailed records of interactions and follow up as needed
Coordinate with internal teams to ensure client needs are met efficiently
Uphold company standards policies and service excellence at all times
Contribute to continuous improvement of customer service processes
Qualifications :
Strong verbal and written communication skills
Professional demeanor with a client-focused mindset
Ability to manage multiple tasks while maintaining accuracy
Problem-solving skills and attention to detail
Comfortable working in a structured team-oriented environment
Proficient in basic computer systems and office tools
Additional Information :
Competitive salary ($44000 $48000 annually)
Growth opportunities and career development pathways
Supportive and professional work environment
Ongoing training and skill development
Stable full-time employment
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more