Agency
Dept of Transportation
Division
Division of Motor Vehicles
Job Classification Title
Program Manager I (NS)
Position Number
Grade
NC20
About Us
Its the mission of the NC Department of Transportation to connect people products and places safely and efficiently with customer focus accountability and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.
Description of Work
This is a repost. Previous applicants will need to reapply.
**The Position is located at the DMV Headquarters**
The primary purpose of Program Manager I Assistant Director is to provide high-level administrative operational and strategic leadership across Driver Services and to serve as the Chief of Staff to the Director of Driver this capacity the position ensures effective coordination of priorities initiatives modernization efforts and cross-unit activities that impact the statewide delivery of driver credentialing services.
This position directs and supports professional managerial and technical staff in executing programs that uphold the integrity security and efficiency of Driver Services operations consistent with the Divisions mission and statewide regulatory responsibilities. Work involves providing leadership in establishing goals aligning unit-level objectives with Division-wide priorities and advising the Director on organizational planning operational risks legislative impacts and emerging service delivery needs. The Assistant Director represents the Director and the Division in discussions with internal leaders state and federal partners legislative staff and external stakeholders ensuring coordinated implementation of policy technology and service initiatives.
Knowledge Skills and Abilities/Management Preferences
Salary Grade and Salary Range: NC20/ $67852 - $118741
Management prefers applicants with the following:
- Comprehensive knowledge of NC Motor Vehicle Laws (Chapter 20) REAL ID AAMVA standards SAVE FMCSA/CDL regulations and DMV credentialing operations to guide policy compliance and statewide program decisions.
- Experience with leadership and program management directing professional managerial and technical staff and coordinating multi-unit operations across Driver Services.
- Strong skills in strategic planning process improvement and modernization initiatives including workflow design systems integration and oversight of UAT and testing activities.
- Knowledge of state personnel policies and HR practices with the ability to mentor staff manage performance and navigate sensitive personnel matters.
- Demonstrated ability to communicate complex information clearly and effectivelywritten and verbalto internal leadership field operations IT partners legislators and external stakeholders
Minimum Education and Experience
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelors degree from an appropriately accredited institution and three (3) years of program experience related to the area of assignment including one year of supervisory program experience; or an equivalent combination of training and experience.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.
Recruiter:
Keisha L Isley
Email: