DIRECTLYSUPERVISES: None

EDUCATIONSand/orEXPERIENCE:

Highschooldiplomaorgeneral educationdegree(GED);oroneto three monthsrelatedexperience

and/ortraining;or equivalentcombinationofeducationandexperience.

SOCIALSKILLSANDEXPERIENCE:

Must have an outgoing energetic and enthusiastic attitude. Must be comfortable initiatingconversationsandcreatinga funenvironmentwithour guests.

LANGUAGESKILLS:

Ability to read a limited number of two- and three-syllable words and to recognize similarities anddifferencesbetweenwordsandbetweenseriesofnumbers.Abilitytoprint andspeaksimplesentences.

MATHMATICALSKILLS:

Ability to add subtract multiply and divide in all units of measure using whole numbers commonfractions and decimals.Ability to compute rate ratio and percent and to draw and interpret bargraphs.

REASONINGABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oralinstructions.Abilitytodealwithproblemsinvolvingafewconcretevariablesinstandardizedsituations.

REQUIREDPERSONALCOMPETENCIES:

Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports actively promotes and demonstrates superior customerserviceinaccordance withdepartmentandcompanystandardsandprograms.Ensures thatbehavior and appearance comply with established standards. Maintains a professional work environment withmanagementandstaff.

PHYSICALDEMANDS:

Thephysicaldemandsdescribedherearerepresentativeofthose thatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthisjob.

While performing the duties of this job the employee is regularly required to stand; walk; use hands tofinger handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch or crawl; andtalk or hear.The employee is occasionally required to sit and taste or smell.The employee mustregularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.Specificvision abilities required by this job include close vision distance vision color vision peripheral visiondepthperception andabilitytoadjust focus.

WORKENVIRONMENT:

The work environment characteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonable accommodations may bemade to enable individuals with disabilities to perform the essential functions.While performing theduties of this job the employee is regularly exposed to wet and/or humid conditions and movingmechanical parts.The employee is frequently exposed to high precarious places; fumes or airborneparticles; extreme cold; extreme heat; risk of electrical shock; and vibration.The employee isoccasionally exposed to toxic or caustic chemicals and outside weather conditions.Frequent standingand walking with rare sitting.Continuous lifting carrying of up to 5 Lbs. pushing and pulling.Usesdexterity and gross motor skills continually.Frequently bends reaches above shoulder and lifts carries6to25Lbs.Occasionallykneels.Onrareoccasionsclimbscrawlsandworkindifficultpositions.

Ability to work in smoke filled environment.The noise level in the work environment is usually loud.Must beabletoworkin a smokingenvironment

CERTIFICATIONSLICENSESANDREGISTRATIONS

Ability to obtain and maintain a non-gaming license from Indiana Gaming Commission and the Indiana Horse RacingCommission. Must possess and maintain a valid Indiana drivers license.

ACCESSTOCONFIDENTIAL/PROPRIETARY

INFORMATION:

None

ACCESSTOGAMING FLOOR:

Accesstogeneralandbackof thehouseareasof thefacility.

KEYJOBFUNCTIONS:

• Report to work fit and ready to work on time daily as scheduled.Checks schedule daily to learnofanychanges necessarytoaccommodateunplannedbusinessconditions.

• Produce highqualityofcleanlinessinassignedwork area.

• Sanitize and clean public and employee restrooms back of the house areas and food andbeverage outlets.

• Accordingto periodicmaintenance schedulebuffsfloorsshampoosandextractcarpets.

• Vacuuming mopping sweeping dusting cleaning of wood glass pictures doors tables chairsslotmachines andcarpets.

• Clean restrooms vacuum assigned areas clean deli tables as needed remove trash clean sledchairscleanallareas aroundslotmachines clean ashtraysandurns.

• Usesequipmentandsuppliesproperly.

• Cleanandmaintainequipment.

• Reportmaintenanceconcerns tosupervisor.

• Thoroughly cleanwindowsasdirectedbySupervisor/Manager.

• Ensure that outside areas are free from trash and all outside ash urns and receptacles areempty.

• Follow andadheretoHighDust scheduleset.

• Followsallrules andregulationsaccordingto pre-setstandards.

• Followsallsafetyandlost andfoundproceduresandguidelines forenergyconservation.

• Followsestablishedkeyandchemicalprocedures.

• Complete any special projects assigned even if not part of the regular job descriptionparticularly if it affectssafetyofanyindividual and/orguest service.

• Reports to manager supervisor and Security Officer any incidents involving illness or injury toself or others and any accidents or onset of illness incidents witnessed involving guests or otherteammembers.

• Responsibletomaintainconfidentialityofallmatterregardingguestteammembersandthebusiness operations.

• to cooperate withCompanyofficialsduringaninvestigation.

• Follows proper procedures for lost and found of personal items found money or gaming tokens.(ContactSecurityOfficer).

• Reportanyunusualorsuspicious activitiestosupervisor.

• Communicates with coordinator supervisor or Department Head regarding any and all needsaffectingworkperformancecompletionofdutiesattendanceandguestservice.

• Read understand and practice all policies and procedures as outlined in the Team MemberHandbook.Asks for assistance if unable to read or understand any items contained in thehandbook.Takes appropriate action to report any policy violations or problems as outline thehandbooktothesupervisor/manager.

• As directed properly uses time keeping equipment and systems to record all time worked.Adheres to posted schedule and as adjusted by the manager relating to work hours breaks andduty scheduleorstation/dutyassignments.

• Adhere to alldepartment andcompanypoliciesandprocedures

• Make suggestions to appropriate supervisor/manager regarding any suggestions for improvingguestservicedepartmentor jobefficiency.

• Reports to Manager any items requiring maintenance or repair.Pays particular attention tosafety related matters and reports such items immediately.If dangerous take precautions toprevent injury until help arrives to respond to the situation.(Example:An open raised carpetseamin abusywalkway inwhichsomeonemightcatchhis/herfoot andfall)

QUALIFICATIONS:

Toperformthisjobsuccessfullyanindividualmustbeabletoperformeachessentialdutysatisfactorily.Therequirements listedbeloware representativeoftheknowledgeskilland/orabilityrequired.