Client Benefits Specialist
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
As the Client Benefits Specialist with 4myBenefits you will be the main point of contact for our clients and various internal departments within the company and provide ongoing service delivery to support client requirements and needs.
Other responsibilities include:
- Serve as the first-level system support for assigned clients and communicate with customers daily via phone email and web conferencing.
- Perform system configuration and testing to meet client requirements for projects and annual enrollment.
- Administer the benefits administration system accurately and timely.
- Work in a team-based environment to ensure processes are implemented properly.
- Work directly with multiple internal and external teams and contacts including Account Management and EDI teams clients and carriers.
- Training clients to use the 4myBenefits systems.
- Maintaining and updating client profiles using SalesForce.
- Support ACA processing.
Qualifications :
Skill Requirements:
- Bachelors Degree preferred or equivalent experience in lieu of degree.
- Employee Navigator PlanSource and/or bSwift experience; preferred.
- Experience insurance or healthcare benefits industry is preferred.
- Experience with data entry and manipulation is preferred.
- Strong attention to detail with exceptional written and verbal communication skills.
- Strong organizational and time-management skills.
Additional Information :
If you are ready for a new challenge and meet the qualifications outlined above apply online at Be part of our future!
EEO/M/F/D/V. No third-party applications please.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Fmla
- HIPAA
- Microsoft Outlook
- Benefits Administration
- HRIS
- Payroll
- Employment & Labor Law
- ADP
- Human Resources
- Phone Etiquette
- Workday
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