Technician 3, Information Technology
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Job Location:
Bang Pa-in - Thailand
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Install configure and maintain computer hardware software networks and peripherals
- Diagnose and troubleshoot hardware software and network connectivity issues
- Provide technical support to end-users via phone email or in-person assistance
- Perform routine maintenance updates and patches on IT systems and equipment
- Set up and configure workstations user accounts and access permissions
- Monitor system performance and network operations to identify potential issues
- Maintain inventory of IT equipment spare parts and software licenses
- Document technical procedures troubleshooting steps and support tickets
- Collaborate with IT team members on infrastructure projects and system upgrades
- Support server operations database connectivity and backup procedures
- Report anomaly or non-compliance in relation to Ethics and Compliance policies of the Company
- Report near-miss close-call and work safety violations in relation to workplace health and safety regulations
- Report product/production irregularity anomaly defectives in relation to product quality assurance
Qualifications :
REQUIRED:
- Diploma or Bachelors degree in Computer Science Information Technology or related field.
- Minimum 1-3 years of experience in IT support or helpdesk role.
- Able to work in shift pattern to support Manufacturing.
- Strong customer service orientation.
PREFERRED:
- Experience in manufacturing or large-scale organization environment is a plus.
- Basic command of spoken and written English.
SKILLS:
- Windows and Linux operating system.
- Hardware components and peripherals.
- Network protocols (TCP/IP DNS DHCP)
- Troubleshooting and problem-solving skills.
- Time management and prioritization.
- Service-minded.
Additional Information :
#LI-EL1
Western Digital thrives on the power and potential of diversity. As a global company we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees our company our customers and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice To Candidates: Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests please report it immediately to Western Digital Ethics Helpline or email .
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Process
- Active Directory
- Customer Service
- Information Technology
- HIPAA
- Information Security
- Infrastructure
- Linux
- Project Management
- Nist
- Risk Assessments
- Procedures
- hardware
- Data Analysis
- Technical Support
About Company
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For ... View more
