Night Auditor Position Starting at 20 Hiring Immediately

Dubuque, IA - USA

Hourly Salary: USD 18 - 20

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Night Auditor: A Guardian of The Guest Experience
This isnt just a job-its a calling. Were looking for an exceptional Night Auditor who is passionate about creating unforgettable experiences for people. Youre the kind of person who gets a thrill out of giving someone that aha moment-the feeling that they truly matter even in the dead of night.
This role will challenge you to be more than you think you can be pushing you to new levels of excellence every single shift.

The Challenge
This is for the person who believes how you do one thing is how you do everything. While others are sleeping youll be the unwavering anchor of our hotel mastering the dual role of a financial guardian and a guest experience creator. You are not afraid to go over and beyond because your greatest satisfaction comes from ensuring a guests peace of mind and the seamless flow of the business. You thrive on solving complex problems and turning a routine check-in into a genuinely memorable experience.

What Youll Be Doing (Key Responsibilities)
As a Night Auditor youll blend exceptional guest service with critical financial duties. Your responsibilities will include:
* Front Desk Operations & Guest Services: Welcoming and registering late-arriving guests and processing early check-outs. Youll be the go-to for all guest inquiries from answering phones and taking reservations to scheduling wake-up calls. Youll handle any guest complaints or emergencies with patience and diplomacy ensuring every guest feels heard and cared for. You are the expert on hotel services and local attractions providing information that makes a guests stay even better. You will also manage payments and cash drawers with precision.
* Financial Auditing & Reconciliation: This is where you master your craft. You will perform nightly audits of the hotels financial transactions reconciling all accounts to ensure complete accuracy. Your attention to detail will be crucial as you investigate and resolve any discrepancies. Youll be responsible for posting room rates and taxes and preparing daily financial reports for management providing the foundation for the next days operations.
* Security and Safety: You are the watchful eye of the hotel. Youll monitor security systems conduct regular security rounds and respond to any incidents or emergencies following established protocols to ensure the safety of everyone in the building.
* Administrative & Communication: Youll be responsible for inputting and managing guest information in our Property Management System (PMS) communicating vital shift information to the next team and completing daily checklists that set the stage for success.
Who You Are
You are a natural host and a proactive problem-solver. Youre obsessed with the details whether its finding a mistake in a ledger or a guests forgotten item. You get your bucket filled by helping other people and are energized by being the person that makes everything right no matter the time. You are the calm in the quiet the expert when all else is still.

What You Need to Be Successful
To excel as a Night Auditor at HOTEL JULIEN youll need a blend of technical proficiency and interpersonal skills including:
* Strong Computer Skills: Essential for utilizing our PMS and other hotel management software.
* Attention to Detail: A keen eye for detail is crucial for both guest experience and financial accuracy.
* Reliability & Responsibility: Youre comfortable working independently and demonstrating a high degree of responsibility.
* Basic Math & Accounting Skills: A fundamental understanding of financial reconciliation processes.

What We Offer
We provide an environment that supports uplifts and encourages you to return for your commitment to excellence youll receive great perks including discounted travel at our other locations and 50% off food and beverage in our hotel.
If youre ready to stop just watching the clock and start mastering a craft apply now.

Required Experience:

Night Auditor: A Guardian of The Guest ExperienceThis isnt just a job-its a calling. Were looking for an exceptional Night Auditor who is passionate about creating unforgettable experiences for people. Youre the kind of person who gets a thrill out of giving someone that aha moment-the feeling that ...