Patient Access Associate (On-Site) (H)

Doral, FL - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Current Employees:

If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position please review this tip sheet.

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Associate to work at our Doral location.

Core Job Summary:

The Patient Access Associate welcomes visitors (i.e. vendors customers patients staff students etc.) to the department by greeting them in person or on the telephone and answering or referring their inquiries appropriately.

Core Responsibilities:

Greets visitors to the department and directs them to their requested destination.
Answers incoming calls and places outgoing calls in a timely and efficient manner while providing exceptional customer service to further a positive institutional image.
Responds to general questions and inquiries; forwards non-routine requests to appropriate staff for handling.
Assists with general administrative task such as sorting departmental mail faxes troubleshooting office equipment etc.
Maintains department directories and visitation logs.
Maintains a tidy and clean reception area.
Places orders for department supplies as requested by department leadership.
Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

High School diploma or equivalent

Minimum 1 year of relevant experience

Knowledge Skills and Attitudes:

General knowledge of office procedures and operations
Ability to communicate effectively in both oral and written form
Ability to understand and follow instructions
Ability to work evenings nights and weekends as necessary

Any relevant education certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.

UHealth-University of Miami Health System South Floridas only university-based health system provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

Required Experience:

Current Employees:If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position please review this tip sheet.The University of Miami/UHealth Dep...