Social Work Co-Ordinator

Organisation:Leicestershire County Council

Work Location:Coalville High Street Office/Remote Working and Bassett Street Office/Remote Working

Worker Category:Hybrid

Salary:per annum (pro-rata for part-time) (Grade 7)

Working Hours:37 hrs per week

Contract Type:Permanent

Closing Date:22^nd January 2026

Interview Date(s): w/c 2^nd February 2026

Social Work Co-ordinator (2 posts)

About the Role

An opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services as a Social Work Co-ordinator in the Business Support Team. This role is part of the wider Business Support Service and as such an important part of this role is to provide back up to colleagues across locality areas and to assist in handling urgent work on a day-to-day basis.

What we offer:

• Guaranteed contracted hours.
• Opportunities to progress within a large public sector organisation.
• Excellent Local Government Pension Scheme.
• Generous annual leave entitlement.
• Access to staff wellbeing and counselling service.
• Access to an employee discount scheme providing a whole host of retail discount including your supermarket weekly shop and gym membership!
• Work for an organisation which 95% of our staff say is a good employer.

Main duties and responsibilities:

Maintain accurately and keep up-to-date a range of computer-based monitoring systems to support service areas. Use these databases to produce ad hoc summaries and analyses of information involving manipulation of data and creating new spreadsheets as required to ensure the need for timely accurate and complete information including CFS Software Systems as directed by managers.

To ensure that incoming and outgoing correspondence and generic inboxes and duty lines are appropriately managed/ recorded/ tracked/ progressed and prioritised in accordance with service requirements.

To compose and send out routine correspondence emails reports minutes and other such documentation.

To have responsibility for the supervision training and development of a Business Support Assistant in their team including the allocation of work ensuring deadlines are met checking quality of work and dealing with queries. Under direction of the Senior Business Support Officer and Business Manager undertake absence management disciplinary and behaviour at work action.

Under direction of their managers liaise with workers regarding the setting up of contacts and creating contact rotas. Maintaining diaries exploring and booking suitable venues recording risk assessments booking transport liaising with participants and maintaining that the correct reports are available from partner agencies in the right format in relation to any meetings arranged.

Collect interpret and maintain statistical information including Health Assessments medicals and dental records undertake a range of financial routines including BACS payments petty cash and purchases and monitor budgets associated with service requirements.

Provide advice and/or information relating to the social work teams as required including to partner agencies and members of the public.

About You: To apply for this post you must:

• Recognised Academic Qualifications e.g. GCSE A Levels Vocational Quals Professional/Further Education Quals in relevant area. NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Good computer skills including MS Word Excel withtheability to use spreadsheets and perform basic data give evidence of establishing and maintaining manual and electronic admin systems.
• Excellent organisational and customer care skills with good written and oral communication skills. Ability to communicate clearly and accurately by telephone in person or in writing to a wide range of people (internal and external).
• Experience of working in an administrative financial and secretarial setting.
• Able to produce accurate work to deadlines and give evidence of numeracy literacy and statistical analysis skills.
• Able to work effectively as a member of a team and manage staff.
• Ability to prioritise own workload and work under minimum supervision with a flexible approach to changing deadlines and priorities

You must also have an understanding of and commitment to equal opportunities and the ability to apply this to all situations.

In addition we also expect you to shareour commitment to our valuesand will ask you to evidence when you have demonstrated them as part of the selection process.

Interested in Flexible Working

We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below. This may include requests for term-time working part-time hours compressed hours flexible start and finish times home/remote working etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in theOur Working Stylespage on our career site.

For more information or an informal discussionplease contact:

Sharon Wright Senior Business Support Officer

Telephone: 0

To contact me by email please click here

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality diversity and inclusion at every warmly welcome and encourage applications from people of all backgrounds as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You section more information see the How to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.