Collaboration Technology Administrator
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Job Location:
Easton, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Collaboration Technology Administrator (Email & Microsoft 365)
Position Overview
Victaulic is seeking a highly experienced Collaboration Technology Administrator with deep hands-on expertise in enterprise email systems and Microsoft 365. The primary focus is ownership of Victaulics hybrid email architecture including Exchange Online onpremises Exchange relay servers Proofpoint Email Security and DNSbased mail routing and authentication.
This individual will serve as the technical authority for mail flow design configuration troubleshooting and security ensuring reliable delivery strong antispoofing protections and compliance with enterprise email standards. The role also requires seniorlevel administration of Microsoft 365 using E5 licenses and features including operating as a Global Administrator when required.
Primary Responsibilities
Email Architecture & Mail Flow Ownership
- Own and administer Victaulics hybrid email environment including:
- Microsoft Exchange Online
- Onpremises Exchange SMTP relay servers
- Proofpoint Email Security (MX Edge Secure Email Relay outbound filtering)
- Design maintain and troubleshoot complex inbound and outbound mail flows across multiple paths including:
- Internet Proofpoint Exchange Online
- Exchange Online Proofpoint Internet
- Internal applications via Proofpoint SER
- Legacy applications via onpremises Exchange relays
- Alternate routing scenarios involving Microsoft 365 default MX endpoints
- Perform endtoend message tracing across Exchange Online Proofpoint and onpremises Exchange to rapidly diagnose delivery failures spoofing events or routing loops
Email Security AntiSpoofing & Authentication
- Serve as the technical owner for email security and antispoofing controls including:
- SPF DKIM and DMARC design implementation and ongoing tuning
- Firstparty DMARC enforcement within Proofpoint
- Exchange Online antispoofing and transport rule configuration
- Maintain and validate trusted IP exemptions connector scopes and relay authorizations to prevent false positives while maintaining security posture
- Monitor and analyze DMARC aggregate and forensic reports identify trends and remediate authentication failures
Proofpoint Administration
- Administer Proofpoint Email Security platform including:
- Inbound and outbound routing configuration
- Secure Email Relay (SER) for internal applications and devices
- Spam phishing malware and content filtering policies
- DMARC enforcement policies and reporting
- Partner with Proofpoint support during escalations and incident response
DNS & Mail Routing Management
- Manage and validate emailcritical DNS records hosted in Network Solutions including:
- MX records
- SPF TXT records
- DKIM selector records
- DMARC policy records
- Understand DNS propagation caching behavior and their impact on mail delivery and authentication
- Coordinate DNS changes with internal teams and vendors to minimize risk
Microsoft 365 Administration (Enterprise Scope)
- Act as a senior Microsoft 365 administrator including Global Admin responsibilities when required
- Manage Exchange Online configuration beyond basic mailbox administration including:
- Mail flow connectors
- Transport rules
- Accepted domains
- Hybrid and relay configurations
- Administer Microsoft 365 E5 features relevant to email and security such as:
- Microsoft Defender for Office 365
- Data Loss Prevention (DLP) related to email
- Audit logging and message investigation tools
- Ensure licensing alignment and proper feature usage within E5 entitlements
Operations Documentation & Continuous Improvement
- Develop and maintain detailed technical documentation for:
- Email architecture and flow diagrams
- Mail routing logic and exceptions
- Security and authentication configurations
- Troubleshooting procedures and runbooks
- Serve as escalation point for complex email incidents and outages
- Identify opportunities to simplify mail routing reduce technical debt and retire legacy relay paths
- Stay current on Microsoft and Proofpoint changes that impact email flow security or compliance
Required Technical Qualifications
Candidates must demonstrate deep handson experience in the following areas:
- Enterprise email administration (5 years preferred)
- Microsoft Exchange Online (advanced mail flow connectors transport rules)
- Onpremises Exchange used as SMTP relay infrastructure
- Proofpoint Email Security administration in a production enterprise environment
- Advanced understanding of SMTP mail routing and message tracing
- Strong practical experience with:
- SPF DKIM DMARC
- Antispoofing and phishing protections
- DNS management experience specifically for email routing and authentication (Network Solutions or equivalent providers)
- Microsoft 365 administration at enterprise scale including E5 licensing
- PowerShell scripting for Exchange Online and Microsoft 365 administration
Preferred Qualifications
- Experience managing hybrid email environments with multiple relay paths
- Background in email security engineering or messaging infrastructure roles
- Experience supporting internal applications scanners and devices that rely on SMTP relay
- Familiarity with Microsoft Defender Purview and compliance tooling as it relates to email
- Experience participating in incident response for phishing spoofing or mail delivery outages
Soft Skills & Professional Attributes
- Strong analytical and troubleshooting mindset
- Ability to explain complex email concepts to nontechnical stakeholders
- Comfortable owning highly visible businesscritical systems
- Detailoriented with a focus on reliability and security
- Ability to collaborate effectively with team and maintain daily rapport with the team lead on active projects operational issues and major configuration changes
- Ability collaborating with security infrastructure and application teams
Education & Experience
- Bachelors degree in Information Technology or equivalent experience
- 5 years of handson enterprise email administration (hybrid environments strongly preferred)
- 5 years administering Microsoft 365 in a production environment
Required Experience:
Unclear Seniority
Key Skills
- Active Directory
- VMware
- Customer Service
- Information Technology
- PCI
- Windows
- Database
- Linux
- Troubleshoot
- User Accounts
- Backup
- Setup
- hardware
- Technical Support
