Collaboration Technology Administrator
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Job Location:
Easton, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
Collaboration Technology Administrator (Email & Microsoft 365)
Position Overview
Victaulic is seeking a highly experienced Collaboration Technology Administrator with deep hands-on expertise in enterprise email systems and Microsoft 365. The primary focus is ownership of Victaulics hybrid email architecture including Exchange Online on-premises Exchange relay servers Proofpoint Email Security and DNS-based mail routing and authentication.
This individual will serve as the technical authority for mail flow design configuration troubleshooting and security ensuring reliable delivery strong anti-spoofing protections and compliance with enterprise email standards. The role also requires senior-level administration of Microsoft 365 using E5 licenses and features including operating as a Global Administrator when required.
Primary Responsibilities
Email Architecture & Mail Flow Ownership
Own and administer Victaulics hybrid email environment including:
o Microsoft Exchange Online
o On-premises Exchange SMTP relay servers
o Proofpoint Email Security (MX Edge Secure Email Relay outbound filtering)
Design maintain and troubleshoot complex inbound and outbound mail flows across
multiple paths including:
o Internet Proofpoint Exchange Online o Exchange Online Proofpoint Internet o Internal applications via Proofpoint SER
o Legacy applications via on-premises Exchange relays
o Alternate routing scenarios involving Microsoft 365 default MX endpoints
Perform end-to-end message tracing across Exchange Online Proofpoint and
on-premises Exchange to rapidly diagnose delivery failures spoofing events or routing
on-premises Exchange to rapidly diagnose delivery failures spoofing events or routing
loops
Email Security Anti-Spoofing & Authentication
Serve as the technical owner for email security and anti-spoofing controls including:
o SPF DKIM and DMARC design implementation and ongoing tuning
o First-party DMARC enforcement within Proofpoint
o First-party DMARC enforcement within Proofpoint
o Exchange Online anti-spoofing and transport rule configuration
Maintain and validate trusted IP exemptions connector scopes and relay authorizations
to prevent false positives while maintaining security posture
Monitor and analyze DMARC aggregate and forensic reports identify trends and
remediate authentication failures
Proofpoint Administration
Administer Proofpoint Email Security platform including:
o Inbound and outbound routing configuration
o Secure Email Relay (SER) for internal applications and devices
o Spam phishing malware and content filtering policies
o Spam phishing malware and content filtering policies
o DMARC enforcement policies and reporting
Partner with Proofpoint support during escalations and incident response
DNS & Mail Routing Management
DNS & Mail Routing Management
Manage and validate email-critical DNS records hosted in Network Solutions
including:
o MX records
o SPF TXT records
o DKIM selector records
o DMARC policy records
o DMARC policy records
Understand DNS propagation caching behavior and their impact on mail delivery and
authentication
Coordinate DNS changes with internal teams and vendors to minimize risk
Microsoft 365 Administration (Enterprise Scope)
Microsoft 365 Administration (Enterprise Scope)
Act as a senior Microsoft 365 administrator including Global Admin responsibilities
when required
Manage Exchange Online configuration beyond basic mailbox administration including:
o Mail flow connectors
o Transport rules
o Accepted domains
o Hybrid and relay configurations
Administer Microsoft 365 E5 features relevant to email and security such as:
o Microsoft Defender for Office 365
o Data Loss Prevention (DLP) related to email
o Audit logging and message investigation tools
Ensure licensing alignment and proper feature usage within E5 entitlements
Operations Documentation & Continuous Improvement
Operations Documentation & Continuous Improvement
Develop and maintain detailed technical documentation for:
o Email architecture and flow diagrams
o Mail routing logic and exceptions
o Security and authentication configurations o Troubleshooting procedures and runbooks
Serve as escalation point for complex email incidents and outages
Identify opportunities to simplify mail routing reduce technical debt and retire legacy
relay paths
Stay current on Microsoft and Proofpoint changes that impact email flow security or
compliance
Required Technical Qualifications
Candidates must demonstrate deep hands-on experience in the following areas:
Enterprise email administration (5 years preferred)
Microsoft Exchange Online (advanced mail flow connectors transport rules)
On-premises Exchange used as SMTP relay infrastructure
Proofpoint Email Security administration in a production enterprise environment
Advanced understanding of SMTP mail routing and message tracing
Strong practical experience with:
o SPF DKIM DMARC
o Anti-spoofing and phishing protections
DNS management experience specifically for email routing and authentication
(Network Solutions or equivalent providers)
Microsoft 365 administration at enterprise scale including E5 licensing
PowerShell scripting for Exchange Online and Microsoft 365 administration
Preferred Qualifications
Experience managing hybrid email environments with multiple relay paths
Background in email security engineering or messaging infrastructure roles
Experience supporting internal applications scanners and devices that rely on SMTP
relay
Familiarity with Microsoft Defender Purview and compliance tooling as it relates to
email
Experience participating in incident response for phishing spoofing or mail delivery
outages
Soft Skills & Professional Attributes
Strong analytical and troubleshooting mindset
Ability to explain complex email concepts to non-technical stakeholders
Comfortable owning highly visible business-critical systems
Detail-oriented with a focus on reliability and security
Ability to collaborate effectively with team and maintain daily rapport with the team lead
on active projects operational issues and major configuration changes
Ability collaborating with security infrastructure and application teams
Education & Experience
Bachelors degree in Information Technology or equivalent experience
5 years of hands-on enterprise email administration (hybrid environments strongly
preferred)
5 years administering Microsoft 365 in a production environment
Required Experience:
Unclear Seniority
Key Skills
- Active Directory
- VMware
- Customer Service
- Information Technology
- PCI
- Windows
- Database
- Linux
- Troubleshoot
- User Accounts
- Backup
- Setup
- hardware
- Technical Support
