Senior Content Designer

Werehiring aSenior Content Designerto join our product team and help shape clear confident and human experiences acrossPayoneersglobal payment products.
Youlltake ownership of content within complex product areas and help make difficult financial concepts simple andmaybe evendelightful to use.

What does the role entail

• Owning and designing content for end-to-end user journeys across key areas of the Payoneer platform

• Defining content strategy and direction within your product space not just executing on screens

• Partneringcloselywith Product Managers ProductDesigners Developers Analysts and Localization and championing user users partners on the inside

• Collaboratingwith marketing and product marketing teams compliance legal and businessteamsto ensure our content isclearcompliantand consistent

• Working closely withotherwriters such as Marketing orSupport toensure a cohesive end-to-end user all need to see the user journeyholisticallynoone writes in a vacuum

• Helpingdevelopapplyandconsolidateour tone and voice style-guide andcontent designmethodology

• Reviewing and raising content quality across your product area and helping set clear standards for content design decisions

• Conductinguser research and usabilitytestingand turninginsights into improvements and better UX

• Stayingup to date withcompetitorplatforms and flows industry trends and emerging technologies in financial technology and design

What kind of characteristics are we looking for

Accountable Adaptable Collaborative Communicative Fast Learners Independent Motivated Problem Solvers Resilient Technically Proficient

Are you the right person for the role This is whatwerelooking for:

• A professional content designer / UX writer with at least45years experiencein a tech company(payments banking fintechisastrong advantage)

• Itdoesntmatter where you were born but native-level English is a deal-breaker. Hebrew is a big advantage (along with any other languages)

• Proven experience owning content across complex flows and influencing product decisions through content

• Yourea champion forcommon-sense clarity transparencyand user experience.Butyourealsoable to collaborate with other teams and disciplines- this is know when to put your foot down and you know when to let go. Being right is not always the most important thing

• Yourea word geek. Hierarchy information architecture glossariesdocumentation these thingsmake youfeelwarm and fuzzy

• You alsoknow how to balance your craft with business needs and how to use data metrics and OKRs to inform content decisions

• You know how to prioritize your workload. And you know how to prioritizea task what needs togetdone now and what can wait for phase 2

• Proficiencyin Figma isa must. Experience with Microsoft 365 and Azureisan advantage

• Experience mentoring reviewing or guiding other writers is a plus

Required Experience:

Senior IC