Care Management Supervisor (2345)

Bring Your Passion.

The Care Management Supervisor supervises and provides oversight to a team of personnel supporting behavioral health members and/or members with I/DD that receive care management services from Carolina Outreach. As a Supervisor of Care Management duties will include supporting and monitoring Care Management team performance guiding and driving positive member outcomes and ensuring the delivery of integrated whole-person care management.

The Supervising Care Manager will:

• Supervise administratively / clinically a team of 8 care managers;
• Be responsible for managing care managers performance and continually coach care managers on how to achieve their individual potential;
• Ensure that all assessments and care plans completed by the care manager team meet program standards;
• Monitor and track compliance with HEDIS measures and 1915i services
• Deliver guidance and feedback on strategies for engaging members and working with stakeholders to support members care plan goals;
• Monitor the level of member engagement with the care management team to ensure contract requirements are met.

Compensation:

• $57917 - $64090 annual salary

Minimum Requirements:

Supervising care managers serving members with behavioral health conditions must have the following minimum qualifications:

• A masters-level degree in a field related to health psychology sociology social work or another relevant human service; or
• Licensure as an RN.

Experience / Knowledge Requirements:

Supervising care managers serving members with behavioral health conditions must have the following minimum qualifications:

• A masters-level fully Licensed care manager or licensure as an RN and must have three years of experience providing care management case management or care coordination to the population being served.

Grow with Us.

Come be part of an inclusive culture that values excellence innovation and discovery. As an organization we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us examine our current operations and create innovative solutions that will revolutionize and enhance the way we approach our work.

Beyond the engaging work youll also benefit from ncgCAREs competitive benefits package to support you and your loved ones provide work/life balance and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan you get complete care support on your time through Sydney app (Anthem) with exclusive access to 24/7 access to licensed doctors therapists and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Educational Assistance (your position date of hire and years of service determine your eligibility)

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

Equal opportunity employer: ncgCARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or other protected characteristic.

We believe its important to create an inclusive workplace for everyone so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at

ncgCARE participates in the E-Verify program. Therefore any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) of your authorization to work in the United States.

ncgCARE and all partner affiliates maintain a drug-free workplace.