Activation Officer
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Job Location:
Riyadh - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary Purpose and Scope
Responsible for maintaining customer relationships and working to ensure customer satisfaction to improve Petroapp customer retention rate.
Duties Tasks and Responsibilities Definition
Responsible for delivering the system training for new clients.
Identifying customer needs and providing solutions to their problems
Addressing customer complaints and ensuring their issues are resolved promptly and professionally
Keeping track of customer interactions transactions comments and complaints in the customer database
Establishing relationships with customers by regularly following up and making communication personal and customized
Providing feedback to the rest of the company regarding customer concerns and suggestions
Collaborating with the customer services/ sales team to ensure seamless customer service
Responsible for the implementation of the HSE procedures in his/her area comply with the internal regulations.
Requirements
Strong Communication:
Ability to convey ideas clearly and professionally in both verbal and written form.
Microsoft Office Expertise:
Solid experience with Excel including formulas data entry and basic data analysis.
Good command of English.
Benefits
Commission
- Private Health Insurance.
- Work From Home
- Training & Development
Required Experience:
Unclear Seniority
Key Skills
- Business
- Marketing
- Key Decision Makers
- Active Directory
- Customer Service
- Performance Evaluations
- Federal Regulations
- Communications
- Account Management
- Project Management
- Minimum Data Set
- Budget management
- Powerpoint
- Direct Reports
About Company
"PetroApp is a global SaaS company grown in Saudi Arabia since 2018 and expanded into Egypt, Thailand, and Nigeria. We provide a software system that automates your fleet management, saves your resources, and helps with waste control, applying high-level standards of internal control ... View more
