Sales Operations Specialist

Sales Operations Specialist

Location: Barcelona Type: Full-time

Were hiringand were doing it the Frekuent a world where technology moves fast we move with purpose. If youre ready to make your next big move and create something meaningful youre in the right place.

Being part of our dream team isnt just about a job its about enjoying the frekuency. If youre ready to be part of this journey and grow together join us and make a real impact.

Get to know us

Frekuent is a fast-growing company redefining the payment experience helping businesses turn one-time buyers into lifetime clients through unique loyalty boosters. We believe that the secret to more sales is giving customers less: cashless contactless and effortless payment solutions that transform the way businesses operate. With Frekuent transactions happen in seconds keeping customers coming back for seconds.

Want to know more Check us out at .

About the role

Were hiring a Sales Operations Specialist to support our SMB sales & account management team.

Youll work across onboarding admin processes CRM documentation and coordination between clients and internal teams.

This is a great role for someone early in their career who wants to learn sales operations and payments from the inside.

What youll do

Onboarding & administration

• Support customer onboarding and activation workflows
• Prepare contracts documentation and data collection
• Coordinate installations and follow-ups
• Ensure CRM data is clean updated and consistent

Operational support

• Help AMs with day-to-day account requests
• Track incidents and escalate to the right teams
• Create tickets follow resolution and update clients when needed
• Support billing adjustments and subscription changes

Process & reporting

• Keep dashboards updated
• Identify bottlenecks and suggest improvements
• Standardize playbooks templates and internal documentation

Who were looking for

• 13 years of experience in Sales Ops Support Admin or similar
• Strong attention to detail organization and problem-solving skills
• Comfortable working with spreadsheets and CRM
• Proactive fast learner and hands-on
• Strong communication skills
• Languages: Spanish and English (mandatory) Portuguese or Italian is a plus
• Takes accountability and consistently owns the outcome throughout the process.
• Naturally proactive always looking for ways to move projects forward.
• Comfortable speaking up and proposing bold creative ideas that add value.

Nice to have

• Experience in SaaS fintech or payments
• Experience supporting sales or account teams
• Curiosity about automation and processes

Whats in it for you

A hybrid model that works Enjoy the energy of our office 3 days a week and the flexibility of working remotely the other 2.

Flexible schedule because we trust you to own your time and your outcomes.

Meal vouchers Enjoy a monthly support of meal vouchers to make your workdays tastier.

Health & wellness private health insurance and discounted gym memberships to keep both body and mind in top shape.

Learning & development English classes and role-specific training because your growth is part of our journey.

23 days of paid time off plus local holidays because great ideas need space to rest.

A dynamic fast-growing environment where each day is unique and every idea counts.

A collaborative mindset surrounded by people who genuinely enjoy building together.

Regular afterwork & teambuilding events activities to relax connect and strengthen team bonds.

Why youll love it here

At Frekuent we believe our success is built on our people. Were a team of non-conformists committed and solution-driven individuals who know that infinity is the limit when it comes to innovation. With plenty of room for personal and professional development we value creativity ownership and collaboration all driven by a strong culture that fuels our growth.

Be authentic isnt just a value its our belief that embracing who we are and appreciating diverse backgrounds experiences and opinions is what truly enriches us.

If youre ready to jump into an exciting environment and make a real difference this is the place for you.

By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Frekuents Privacy Policy.