Helpdesk Lead

Naztec International Group LLC

Job Location:

Woburn, MA - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Please Note: As of July 22 2021 our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.

Kforce has a client that is seeking a Helpdesk Lead in Woburn MA.

Duties Include:

* Lead and manage the helpdesk team

* Act as the escalation point before issues are forwarded to the network team

* Handle account setups and application requests received by the helpdesk

* Troubleshoot issues across various projects and technologies

* Support microservice hubs used in conference environments

* Provide support for T1V systems and train team members as needed

Required Skills : * Minimum 5 years of experience * Audio visual systems background * Experience with Windows machines and Microsoft technologies * Printer connectivity and troubleshooting * Ability to support and troubleshoot T1V systems * Strong leadership and communication skills

Basic Qualification :

Additional Skills :

No Sponsorship Woburn MA onsite Microsoft Windows Hands-on troubleshooting w/ T1V systems

Background Check : No

Drug Screen : No

Rank :B1
Requested Date :

Please Note: As of July 22 2021 our team will require that all candidate submissions include a LinkedIn profile. Please do not submit any candidates that do not have a LinkedIn.Kforce has a client that is seeking a Helpdesk Lead in Woburn MA. Duties Include: * Lead and manage the helpdesk team * A...