Associate, Program Operations
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Job Location:
Minneapolis, MN - USA
Yearly Salary:
$ 46800 - 64350
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.
About the Role
Were looking for a detail-oriented and collaborative professional to join our team as an Associate Program Operations. This role has primary responsibility for supporting Transportation Analysts in delivering vehicles to Delivery Service Providers (DSP). Responsibilities include ordering temporary tags following up on repairs responding to internal and external inquiries coordinating with vendors and pulling together reports to provide status as needed. The role plays a critical part in ensuring delivery timelines are met and service level agreements are achieved.
What Youll Do
Execute transport services as requested with accuracy including ordering temporary tags following up on repairs responding to inquiries holding meetings with vendors and preparing status reports.
Support Transport Analysts with VIN-level escalations and recurring results reviews requirements forecasting and performance outcomes on weekly vehicle delivery volumes.
Maintain and research rejected master data files to identify root causes and ensure accurate data feeds.
Assist with the coordination of repairs needed at hub locations.
Maintain records of required vehicle services while vehicles are in storage status including exercise cycles DOT inspections repairs and T&R inspections.
Conduct extensive follow-up with external vendors to manage delivery estimated time of arrivals (ETAs).
Basic Qualifications
Must have High School Diploma.
A demonstrated history of problem solving in complex operational environments.
Customer service experience.
Proficiency in Microsoft Office including Excel Word and Smartsheet.
Ability to manage time prioritize multiple tasks and focus on details.
Ability to work in the country in which the role is posted without support from the organization.
Preferred Qualifications
Process management experience
Six Sigma Yellow Belt is preferred
Production forecasting experience.
Strong written and oral communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Location- Hopkins MN
The hiring base salary range for this position is $46800 $64350 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location
Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion genetic information sex gender identity sexual orientation age marital status family status ancestry national origin citizenship physical or mental disability veteran status military obligations or any other characteristic protected by federal state and local laws. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call . Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example your rēsumē and screening responses) to identify job-related skills qualifications and experience. AI outputs do not by themselves determine whether you advance or receive an offer they assist recruiters and hiring managers. Final hiring decisions are made by people.
Required Experience:
IC
Key Skills
- Crisis Management
- Microsoft Word
- Office Experience
- Conflict Management
- Constant Contact
- Microsoft Powerpoint
- Research Experience
- Salesforce
- Administrative Experience
- Public Speaking
- Google Suite
- Writing Skills
