DescriptionThe Lincoln Center for Family and Youth
1100 Adams Ave Audubon PA 19403
PART-TIME COMMUNITY CASE MANAGER
Title: Part-time Community Case Manager
FLSA: Non-Exempt
Reports To: SVP Community-Based Services
Organization Summary: SVP Community Based Services
Founded in 1970 by a behavioral health hospital and incorporated as a 501(c)(3) nonprofit in 1983 TLC is an entrepreneurial social enterprise committed to transforming lives and communitiesone moment one choice one connection at a time. Headquartered in Pennsylvania TLC operates across multiple states providing K-12 alternative education comprehensive mental and behavioral health services coaching counseling and trauma-informed training. Additionally TLC collaborates with school districts universities hospitals police departments and nonprofit organizations offering consultation services to secure federal and state grant funding.
Summary:
The Community Case Manager Supports individuals experiencing homelessness while embedded at Philly House a homeless shelter in Philadelphia. Provides case management services connecting clients with essential resources and developing individualized service plans to support stability and self-sufficiency. Works collaboratively with shelter staff social service agencies and community organizations to ensure clients receive comprehensive support. Possesses skills related to problem solving planning supervising organizing and scheduling. Ability to handle highly sensitive personnel matters in a timely and professional manner.
Essential Functions & Responsibilities:
Implements the Brief Strengths-Based Case Management (BSCM) for Substance Abuse model to assist clients with substance use challenges.
Conducts intake assessments to evaluate clients strengths substance use history and recovery goals.
Develops and implements individualized service plans emphasizing clients strengths recovery pathways and long-term stability.
Provides structured case management sessions following the BSCM model ensuring a client-centered and strengths-based approach.
Assists clients in identifying and accessing substance use treatment housing employment and other essential resources.
Utilizes motivational interviewing and solution-focused techniques to support clients in achieving self-sufficiency.
Establishes strong working relationships with community partners treatment providers and support networks to enhance client outcomes.
Monitors and documents client progress ensuring accurate and timely records in accordance with BSCM guidelines.
Participates in Philly House staff meetings training sessions and professional development opportunities
Skills:
Strong interpersonal and communication skills and ability to build trust and rapport with clients.
Experience in crisis intervention and conflict resolution.
Comfortable working with individuals in crisis and addressing challenging situations with empathy and professionalism.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in Microsoft Office and case management software.
Bilingual (Spanish/English) preferred but not required
Work Environment:
On-site at Philly House engaging directly with clients in a shelter environment.
Occasional travel may be required to accompany clients to appointments or attend community meetings.
May involve evening or weekend hours based on client needs.
Hours of Work:
This is a part-time 15-20 hour per week position. Evening and/or weekend work can be expected as well as the sudden need for crisis intervention.
Travel:
Travel is primarily local. Use of a reliable car is necessary for travel to service sites.
Education and Experience:
Bachelors degree in Social Work Human Services Psychology or a related field required; Masters degree preferred.
Minimum of 2 years of case management or social services experience preferably working with individuals experiencing homelessness.
Knowledge of housing assistance programs mental health services and community resources in Philadelphia.
EEO Statement:
Our Company is committed to a policy of Equal Employment Opportunity and will not discriminate on any legally recognized basis including but not limited to race age color religion sex marital status national origin citizenship ancestry physical or mental disability veteran status or any other basis recognized by federal state or local law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Required Experience:
Manager
DescriptionThe Lincoln Center for Family and Youth1100 Adams Ave Audubon PA 19403 PART-TIME COMMUNITY CASE MANAGERTitle: Part-time Community Case ManagerFLSA: Non-ExemptReports To: SVP Community-Based ServicesOrganization Summary: SVP Community Based ServicesFounded in 1970 by a behavioral health ho...
DescriptionThe Lincoln Center for Family and Youth
1100 Adams Ave Audubon PA 19403
PART-TIME COMMUNITY CASE MANAGER
Title: Part-time Community Case Manager
FLSA: Non-Exempt
Reports To: SVP Community-Based Services
Organization Summary: SVP Community Based Services
Founded in 1970 by a behavioral health hospital and incorporated as a 501(c)(3) nonprofit in 1983 TLC is an entrepreneurial social enterprise committed to transforming lives and communitiesone moment one choice one connection at a time. Headquartered in Pennsylvania TLC operates across multiple states providing K-12 alternative education comprehensive mental and behavioral health services coaching counseling and trauma-informed training. Additionally TLC collaborates with school districts universities hospitals police departments and nonprofit organizations offering consultation services to secure federal and state grant funding.
Summary:
The Community Case Manager Supports individuals experiencing homelessness while embedded at Philly House a homeless shelter in Philadelphia. Provides case management services connecting clients with essential resources and developing individualized service plans to support stability and self-sufficiency. Works collaboratively with shelter staff social service agencies and community organizations to ensure clients receive comprehensive support. Possesses skills related to problem solving planning supervising organizing and scheduling. Ability to handle highly sensitive personnel matters in a timely and professional manner.
Essential Functions & Responsibilities:
Implements the Brief Strengths-Based Case Management (BSCM) for Substance Abuse model to assist clients with substance use challenges.
Conducts intake assessments to evaluate clients strengths substance use history and recovery goals.
Develops and implements individualized service plans emphasizing clients strengths recovery pathways and long-term stability.
Provides structured case management sessions following the BSCM model ensuring a client-centered and strengths-based approach.
Assists clients in identifying and accessing substance use treatment housing employment and other essential resources.
Utilizes motivational interviewing and solution-focused techniques to support clients in achieving self-sufficiency.
Establishes strong working relationships with community partners treatment providers and support networks to enhance client outcomes.
Monitors and documents client progress ensuring accurate and timely records in accordance with BSCM guidelines.
Participates in Philly House staff meetings training sessions and professional development opportunities
Skills:
Strong interpersonal and communication skills and ability to build trust and rapport with clients.
Experience in crisis intervention and conflict resolution.
Comfortable working with individuals in crisis and addressing challenging situations with empathy and professionalism.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in Microsoft Office and case management software.
Bilingual (Spanish/English) preferred but not required
Work Environment:
On-site at Philly House engaging directly with clients in a shelter environment.
Occasional travel may be required to accompany clients to appointments or attend community meetings.
May involve evening or weekend hours based on client needs.
Hours of Work:
This is a part-time 15-20 hour per week position. Evening and/or weekend work can be expected as well as the sudden need for crisis intervention.
Travel:
Travel is primarily local. Use of a reliable car is necessary for travel to service sites.
Education and Experience:
Bachelors degree in Social Work Human Services Psychology or a related field required; Masters degree preferred.
Minimum of 2 years of case management or social services experience preferably working with individuals experiencing homelessness.
Knowledge of housing assistance programs mental health services and community resources in Philadelphia.
EEO Statement:
Our Company is committed to a policy of Equal Employment Opportunity and will not discriminate on any legally recognized basis including but not limited to race age color religion sex marital status national origin citizenship ancestry physical or mental disability veteran status or any other basis recognized by federal state or local law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Required Experience:
Manager
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