Master Data Coordinator

Req number:

Employment type:

Worksite flexibility:

Who we are

CAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Master Data Coordinator.This position willbefull-timeandHybrid Bengaluru.

What Youll Do

• Create validate and maintain master data for all product categories Contact Lenses FSV SFRX Frames Sunglasses Readers VAs and other non-lens categories in META systems and applications.

• Perform sanity checks and ensure accuracy inLMS ERP and related platforms.

• Set up calculation configurations and packages in CDMS; track and manage setup requests. Maintain the META master data referential.

• -Align priorities with the META Lead and relevant stakeholders.

• Communicate progress timelines and issue resolutions to regions and departments. Collaborate with cross-functional teams (e.g. Globe Frames WWPRO/Globe Lens CATMAN IT support teams) to complete assigned tasks.

• Provide 2nd and 3rd level support for master data issues escalated by customers or internal teams.

• Identify root causes apply corrective/preventive actions and follow proper escalation procedures.

• Propose improvements in master data processes and technical solutions to facilitate faster product introductions.

• Monitor KPIs (volume efficiency accuracy) and report regularly.

What Youll Need

Required:

• Bachelors or Masters degree in IT Science or related field.

• 23 years in customer service IT application support or master data management (preferably in FMCG retail or medical devices). Experience in ERP/master data systems (AXD365 SAP or equivalent).

• Basic to intermediateMicrosoft Excel skills.

• Basic analysis andproblem-solving skills.

• SQL / MSSQL knowledge(preferred).

• Knowledge of product master database management and ERP product management applications.

• Strong verbal and written English communication.

• Proactive quick learner adaptable and detail-oriented.

• Able to work independently and in a team.

Physical Demands

• Sedentary work that involves sitting or remaining stationery most of the time with occasional need to move around the office to attend meetings etc.

• Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor.

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employment selection process please direct your inquiries to or (888).