Client Service Representative Saginaw, MI

Client Service Representative (CSR) Join the Rose Family

Compensation: $17.25/hr commission & full benefits

Why Youll Love Working at Rose

Rose Pest Solutions isnt just the oldest pest management company in the nation (established in 1860!) were also a 4th-generation family-owned business with a proven record of success. Our strength comes from our people: smart positive team players who care about clients and each other.

At Rose youll find:

• Room to Grow: Continuous training mentorship and career development.
• Stability & Legacy: 150 years of success and innovation backed by our in-house entomologists and technical experts.
• Empowered Work: Freedom to think creatively solve problems and make a real difference.
• A Team That Feels Like Family: Supportive collaborative and passionate about quality service.

What Youll Do as a CSR

As a Client Service Representative youll be the friendly face and trusted voice that keeps our Service Center running smoothly. Youll play a key role in connecting clients sales and service teams ensuring every client gets top-notch care.

Your day-to-day will include:

• Coordinating service requests and scheduling appointments.
• Supporting service and sales teams with paperwork schedules and client communications.
• Helping clients understand and choose residential services that fit their needs.
• Following up with clients and assisting with account collections.
• Keeping everything organized so the whole team can succeed.

Compensation & Benefits

We believe great people deserve great rewards. Heres what we offer:

Competitive Pay: $17.25/hr commission plus bonus plan & profit sharing
Full Health Benefits: Medical dental vision Rx insurance
Paid Time Off: Holidays vacation and sick leave
Retirement Savings: 401(k) with company match
Extra Protection: Life insurance disability family & military leave
Growth & Development: Ongoing training and career advancement opportunities

What Makes You a Great Fit

This role is perfect for someone who enjoys being the go-to person thrives in a fast-paced environment and values independence with responsibility.

Youll succeed if you:

• Have excellent communication skills and love helping others.
• Stay organized and detail-oriented even under pressure.
• Are comfortable with computers and can pick up new software quickly.
• Work well independently but also enjoy being part of a collaborative team.

Requirements:

• 18 years of age high school diploma (or equivalent).
• Valid drivers license with good driving record.
• Ability to work flexible hours including early mornings evenings or weekends as needed.
• Basic office and computer skills.
• Physical ability to sit stand crouch and lift up to 20 lbs.

Bio-Serv companies are proud to be EOE

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