Senior Principal Account Manager, Key Accounts

Are you a highly strategic results-oriented sales professional looking to operate at the most senior individual contributor level in software sales If you thrive in a consultative customer-centric sales culture with executive support and the opportunity to own Kaseyas most strategic customer relationships Kaseya is the place to be.

The professionals who succeed at Kaseya are prepared to go above and beyondfor the betterment of our customers their careers and their long-term financial success.

As a Senior Principal Account Manager Key Accounts at Kaseya you will:

Be responsible for owning and strategically leading Kaseyas most complex and high-value key accounts proactively engaging with executive and senior technical stakeholders to understand long-term business objectives technical environments and growth strategies. This includes developing deep multi-level relationships anticipating challenges and delivering preemptive value-based solutions.

Partner closely with customers to identify and execute significant cross-sell upsell and expansion opportunities across Kaseyas IT Complete platform aligning solutions to customer outcomes while driving sustainable long-term revenue growth.

Identify expansion opportunities across large multi-product environments and collaborate with customers to develop multi-year account strategies that support mutual success and measurable business impact.

Monitor product usage adoption metrics and overall account health to proactively address risks and barriers to growth. Adhere to established sales processes forecasting rigor and execution standards to consistently deliver against revenue targets.

Be driven by communication relationships and revenue impact. You understand that executive trust strategic insight and consultative leadership are directly correlated to success in senior-level account management.

To excel in this role you will develop and maintain a deep understanding of Kaseyas products integrations and the broader IT and MSP ecosystem enabling you to position solutions strategically rather than transactionally. You will lead executive-level conversations focused on business outcomes security scalability and operational efficiency.

You will proactively educate customers on new features updates and best practices delivering tailored high-impact enablement sessions. Collaboration with internal specialists and cross-functional teams will be essential to support complex sales cycles and enterprise-level account strategies.

Furthermore you will collaborate cross-functionally to support internal teams in addressing customer needs serving as a senior voice of the customer to influence continuous improvement. You will participate in strategic alignment meetings support onboarding for high-value customers and drive proactive product adoption through structured action plans and account roadmaps.

This role offers a stimulating high-impact environment with ongoing education and training opportunities to further enhance your sales leadership industry expertise and strategic influence.

Requirements:

• 7 years of B2B sales experience preferably in SaaS IT management MSP cybersecurity or related technology industries

• Proven success managing and expanding large complex high-value key accounts

• Demonstrated ability to engage influence and advise executive-level stakeholders

• Strong consultative selling skills with a consistent track record of exceeding revenue targets

• Experience operating in a metrics-driven fast-paced sales environment

• Advanced forecasting and pipeline management capabilities

• A motivated coachable competitive and resilient achiever driven to win and excel

• Exceptional executive presence interpersonal communication and organizational skills

• Ability to create and manage weekly monthly and rolling 6-week sales forecasts

• Experience using CRM applications (Salesforce preferred) to manage accounts and opportunities

• Fluency in English required

• Fluency in French mandatory for this role

• Willingness to travel occasionally for strategic customer engagements team meetings or company events

If you are a resilient achiever driven to win and excel at the most senior individual contributor level and meet the above qualifications Kaseya would like to speak with you about joining our team to empower customers efficiency profitability and success through our award-winning IT Complete platform while contributing to Kaseyas continued hyper-growth.

Compensation & Benefits

The expected compensation range for this role is CAD $110000 -base salary with approximately CAD $110000 in variable compensation (uncapped OTE). Commission is uncapped and includes accelerators for exceeding targets. Additional bonus are available and will be discussed during the recruitment process.