Field Level Maintenance Technician Data Center Support

Los Angeles, CA - USA

Hourly Salary: USD 26 - 38

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Field Level Maintenance Technician - Data Center Support

Location: Los Angeles CA

Salary: $26-$38/hr. depending on experience

Company Information:

In the exploding business of modern telecommunications SRI is at the forefront of this expansion by helping companies build integrated & staff the cutting-edge networks. SRI is proud to only work with the largest service providers in the country who gives us endless opportunities for business and personal growth!

Benefits

SRI offers W-2 employment with access to a comprehensive benefit packages that include Paid Time Off Paid Holidays Health/Dental/Vision Insurance 401k HSA and more.

Salary

Hourly: $26- $38/hr. Depending on experience

Description of Role

SRI Telecom is seeking a dependable and experienced Field Level Maintenance Technician (FLMT) to support critical infrastructure within data center headend and ISP environments. This role focuses on field-based maintenance remote hands support troubleshooting and light installation work within mission-critical facilities including hyperscale and enterprise data centers.

This opportunity is well suited for an experienced technician supporting high-priority clients and contributing to a growing national deployment and maintenance team. Most work will be scheduled in advance with occasional next-business-day or urgent requests requiring a 4-hour SLA response.

Key Responsibilities

Perform on-site field level maintenance and remote hands support in data center and headend environments
Support hardware troubleshooting equipment resets swaps and basic installations
Install dress label and test copper and fiber optic cabling
Assist with rack-and-stack equipment mounting and cable management as needed
Use fiber and copper test equipment (OTDR optical power meter etc.) to validate connectivity
Conduct site surveys inventory audits and pre/post work documentation including photos
Follow customer site protocols SLAs and safety standards at all times
Work from tickets MOPs and client-provided documentation
Communicate clearly with customers NOCs and internal teams during service activities
Maintain clean work areas and accurate job documentation

Skills & Qualifications

2 years of experience in data center ISP remote hands or smart hands support roles
Hands-on experience with copper and fiber cabling equipment installation labeling and troubleshooting
Familiarity with fiber and copper testing tools (OTDR optical power meter toner etc.)
Working knowledge of remote access tools such as Cisco VPN PuTTY or similar
Understanding of data center standards SLAs and customer-facing support expectations
Strong communication organization and customer service skills
Ability to work independently and respond to scheduled and urgent service requests
Comfortable working in live network environments per site guidelines
Ability to lift up to 80 lbs and work on ladders or in confined spaces

Work Schedule

Monday through Friday

Location: 90017

CMC25

Required Experience:

Field Level Maintenance Technician - Data Center SupportLocation: Los Angeles CASalary: $26-$38/hr. depending on experience Company Information:In the exploding business of modern telecommunications SRI is at the forefront of this expansion by helping companies build integrated & staff the cutting-e...