Sr. Group Product Manager – Search & Discovery

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

Job Summary:

• Are you a visionary experienced passionate product management leader who loves the challenge of product transformation

• Have you led the digital strategy discovery and delivery for eCommerce lead generation or similar experiences

• Are you at your best using your influencing skills within a cross-functional organization including business partners product teams software engineers and executive leaders

If so we are adding 2 exciting new roles to the Digital Product Management organization with Cat Digital that could be a fulfilling next step in your career. This role is focused on Search and Discovery experiences on .

We are looking for an experienced strategic product management leader to own a portfolio focused on enhancing Caterpillars customer-facing experiences matching customers to our industry-leading range of machines engines power systems and other primary products. You will lead a team of digital product specialists who will be pivotal in driving enterprise alignment through our product operating model. Youll have the opportunity to make a significant impact by championing innovation operational excellence and customer-centricity at a global scale.

The ideal candidate has 5 years of experience leading product teams responsible for discovery planning and delivering experiences such as conversion-focused enterprise websites apps and/or eCommerce solutions for industries such as manufacturing automotive retail or other B2B enterprises.

What You Will Do:

• Lead an experienced team of 6-8 Digital Product Specialists across several roles

• Accountable for leading all discovery research and product management responsibilities for including (but not limited to) wayfinding navigation site search and templates for customer education and product selection

• Lead discovery strategy and solution design activities for customer journeys delivered within the core content sections within

• Act as the key decision-maker regarding prioritized product features while ensuring clear communication of those priorities to team taking ownership for the success and quality of your product

• Build tight collaboration and understanding of stakeholder needs and business goals at times facilitating solutioning and brainstorming activities to transform broad ideas and concepts into clear goal alignment and desired customer requirements/experiences

• Manages prioritization of epics features and enhancements for both existing and future state

• Partners upstream with Caterpillars business units to understand marketing strategy commercial plans and product priorities

• Partners downstream with Application Engineering Platform and AI teams to develop and deploy new features and new releases on schedule

What You Will Have:

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers prospective customers vendors and internal staff.
Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced fee-based software products.
Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base current uses future plans and product vision.
Software Product Management: Knowledge of software product management; ability to operate and manage software product development projects at all stages of the product development lifecycle.
Software Product Technical Knowledge: Knowledge of technical aspects of a software products; ability to design configure and integrate technical aspects of software products.
Marketing Strategy and Positioning: Knowledge of market research segmentation and channels; ability to use business models to develop and implement marketing strategies objectives and tactics as well as establishing a communications plan.

Considerations For Top Candidates:

• Experience leading teams responsible for product management digital marketing and/or software engineering tied to websites or mobile apps.

• Experience working in a product management role such as a Product Manager Product Owner Digital Strategy or UX

• Working within a complex matrixed organization and across roles where leading and influencing without formal authority was necessary

• Proven experience coaching and developing employees ensuring they are being cared for both personally and professionally

• Superb communication presentation storytelling interpersonal and analytical skills

• Proven ability to build relationships network internally and influence senior / executive level leadership

• Financial acumen and budget management experience

• 4-year college degree or a minimum of 15 years of digital product experience as an equivalent

Ideal Candidates Will Also Have

• Experience managing UX and design for customer-facing digital experiences in industries such as heavy equipment automotive or other industries with complicated equipment configurations

• Experience working across the Caterpillar matrix and dealer network or experience working for a company with a similar distribution model

• Experience working in an Agile environment while simultaneously managing multiple priorities

• Experience utilizing a variety of experience mapping techniques based on need (user story mapping object mapping (OOUX) assumption mapping etc

• Technical acumen and understanding of Content Management Systems such as Adobe Experience Manager Site

Other Details:

• This role can be performed at Cat Digital Hubs including: Chicago IL Peoria IL Cary NC Dallas TX Denver CO - relocation is available to any of these locations
• Regular travel of up to 25% of working time may be required as part of the role

What You Will Get:

Working with a Fortune 100 leader you can build your career on a global scale and take advantage of development opportunities with emerging technologies. Weve created an inclusive environment for you to explore your passions make an impact and do the work that really matters. Join Us.

About Caterpillar:

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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