Job Summary: The Seasonal Restaurant Manager oversees all functions and activities related to the operation processes of multiple Restaurant outlets and banquets while collaborating with other managers in planning directing and coordinating restaurant operations. The restaurant manager is responsible for designing maintaining and controlling processes that support day-to-day operations. Winter Operations: are at Alpine Club Dining and Schaffers Camp Northstar and Pool Deck Social Club at Tahoe Mountain Club Pavilion.

DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Prepares facilities for seasonal openings/closures.
• Manages the day-to-day operations of the restaurant including staff scheduling inventory management and daily financial reporting.
• Conduct Pre shift Meeting before the beginning of service.
• Monitor staff timecards to ensure compliance with the company Time Keeping Policy.
• Serve and bartend as needed. Therefore all managers need to attend staff training to be able to lead by example and support as needed when staffing business needs require it.
• Effectively delegate tasks in a respectful manner.
• Conduct quality control assessments throughout each shift to ensure side work is completed and restaurants are maintained at high level.
• Assists with hiring training and development of restaurant staff to ensure a high level of service and professionalism.
• Implements and enforces company quality standards and procedures to ensure consistency and excellence in food and beverage service.
• Assist with the development and implementation of strategies to attract and retain customers including marketing initiatives and special events.
• Collaborates with the culinary team to create and update menus ensuring a diverse selection of high-quality dishes.
• Monitors and maintains the restaurants financial performance including revenue controlling labor costs expenses inventory management and profitability.
• Handles guest and member complaints and resolves issues to ensure guest and member satisfaction.
• Supports all co-workers and fellow managers (Back and Front of the house) and treats them with dignity and respect. Supports the team to attain company and department goals.
• Monitors safety conditions and employee conformance with safety procedures; updates emergency plans and procedures and assures that effective training for these programs is conducted in all F&B venues.
• Coordinates with F&B Director to arrange and schedules appointments for equipment preventative and corrective maintenance and repair.
• Builds on and sustains relationships with suppliers and vendors to ensure the availability of high-quality ingredients and products.
• Stays updated on industry trends and best practices implementing innovative ideas and innovations to enhance the restaurants offerings.
• Adheres to and holds staff accountable for all club policies.
• Collaborates with Supervisor and lead servers and bartenders to ensure adequate coverage during service.
• Submits daily reports to F&B Director.
• Assists in planning and implementing procedures for special events and banquet functions.
• Responsible for the proper set up of Point-of-Sale systems.
• Works with Events team and golf teams to coordinate arrange and execute logistical needs for banquets luncheons meetings weddings dances and other social set up and break down of logistical needs.
• Other job duties as assigned.

Because of the fluctuating demands of the Clubs operation it may be necessary that each employee perform a multitude of different functions; therefore as an essential part of your job you will be expected to help others when the occasion arises just as other employees are expected to help you. Accordingly you may be expected to perform other tasks not specifically addressed above.

Reports to: Food & Beverage Director and VP of Operations

Supervises: All Food & Beverage Service Staff

Education/Experience: Bachelors degree in Hospitality Management or related field preferred. Previous management or supervisory experience in a private club high-end hotel or resort setting is required.

Language/Communication: Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers the manuals for the equipment the associates may use are in English). Must be able to work as part of a team and maintain open communication with managers and fellow coworkers. Maintain effective communication between all staff members in regard to course operations and human resource issues Ability to respond to common inquiries or complaints from guests or members of the community. Must display professional demeanor and communicate in professional language at all times.

Certificates/Licenses/Safety Training: California Food Handlers Card required and Responsible Beverage Service Certification required.

KNOWLEDGE AND SKILL QUALIFICATIONS:

• Genuine passion for anticipating and fulfilling the needs of others in a fast-paced dynamic environment.
• Professional demeanor with a polished appearance and strong leadership presence.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a focus on delivering outstanding guest service.
• Bilingual (English/Spanish) preferred.
• Proficient with Microsoft Office Suite and related software.
• Exceptional organizational skills with an eye for detail and efficiency.
• Ability to build strong relationships across all levels of the organization.
• Must be available to work nights weekends and holidays as needed with a flexible schedule.
• Must be ethical solution-oriented and detail-driven.

ABOUT TAHOE MOUNTAIN CLUB

Tahoe Mountain Club is a four-season Social Club focused on creating memorable experiences that allow Members and guests to build upon family traditions embark on new adventures and create lifelong friendships while sharing all that Tahoe has to offer. We are located within the beautiful mountain town of Truckee California minutes away from Lake Tahoe. The Club operates Old Greenwood and Grays Crossing Championship golf courses swim tennis and fitness centers at Old Greenwood and Grays Crossing Alpine Club ski valet and lounge in the Village at NorthStar and Schaffers Camp on-mountain private dining at NorthStar California.

*Tahoe Mountain Club (Tahoe Club Company LLC and Tahoe Club Employee Company Inc.) maintains a policy of equal employment opportunity and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law. Harassment or discrimination of any kind will not be tolerated and any employee found to have engaged in such conduct will be subject to disciplinary action up to and including termination of employment. *