Ambassador Crisis Specialist On-Call (5471)

Flagstaff, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Terros Healthis pleased to share an exciting andNew Opportunityfor anOn-Call Ambassador Crisis Specialist positionat our Flagstaff location.

As part of the mobile crisis team the Ambassador Crisis Specialist conducts outreach efforts and responds on-site to individuals in crisis in the Downtown Area spanning from Sitgreaves Street to WC Riles Drive and Birch Avenue to Butler Avenue. Utilizing best practices in crisis intervention the Ambassador Crisis Specialist responds to and supports individuals and families in crisis. The individual will need to be professional friendly a self-starter organized and compassionate.

Terros Health is a healthcare organization of caring people guided by our core values of integrity compassion and empowerment. For more than 50 years the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness provide primary medical care restore families support our veterans and connect individuals to the care they need.

If you are interested in working for one of the States Leading Healthcare Organizations that promotesIntegrityCompassion andEmpowerment we encourage you to apply!

HOPE HEALTH HEALING

Terros Health made the list!!

Most Admired Companies of& 2023as awarded by AZ Big Media.

We are currently hiring an On-Call Ambassador Crisis Specialist

Flagstaff AZ

Bilingual in Spanish is a PLUS (Additional Language Differential is Available)

Your duties would include but are not limited to:

Conducts ongoing outreach when assigned to the downtown area to engage with community who may need services related to water food warm clothing shelter and/or assistance with community services.
Engages in mobile crisis assessment brief psychotherapeutic intervention provide written resources and/or referrals and immediate treatment/safety planning in various settings including individual residences group homes schools shelters and healthcare provider offices.
Develops crisis management safety plans with patients or families including having knowledge/understanding to the involuntary petition process.
Makes appropriate referrals to other agencies provides psycho-educational and skill-building resources and connections to supports. Re-engages with individuals who were previously referred to understand effectiveness of previous referral and document in contact notes.
Works effectively and respectfully with patients families schools Downtown Business Alliance downtown businesses CARE Unit first responders the crisis call center shelters health professionals and all partners involved.
Shares information on the service survey with Downtown Business Alliance and downtown businesses to measure the effectiveness of the program and solicit additional input.
Meets service delivery expectations including flexible schedule as set forth by the department.
Exhibits the ability to professionally communicate openly and clearly verbally and in writing and demonstrates the ability to use mobile devices to communicate with the Downtown Business Alliance and business owners.
Maintains appropriate patient records in the electronic health record that conform to agency guidelines best professional practice and state licensing requirements. Maintains record of individuals engaging with during assigned shift to downtown area to meet reporting requirements.
Seeks appropriate clinical supervision to ensure the provision of effective services. Participates in weekly supervision with Mobile Crisis Clinical Manager/Supervisor/Lead.
Provides transportation to patients as appropriate and medically necessary as determined by the team in Terros Health provided vehicle.
Maintains confidentiality.
Completes reporting required for Downtown Ambassador program.

Qualifications

GED/High school diploma with aminimum of 1.5 yearsof behavioral health experience or an associates degree in the behavioral health field or
A bachelors degree (not in the field of behavioral health) and 1 year of behavioral health experience or
A bachelors degree in the behavioral health field (e.g. Psychology Social Work Counseling)
Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment
Must have valid Arizona drivers license be (21 years of age) with minimum 4 years driving experience and meet requirements of Terros Healths driving policy. Driving is an essential function of this position.
Ability to work well and tactfully with individuals and groups.
Ability to perform physical duties associated with this role

Preferred:

Preference will be given to applicants with previous crisis counseling experience.
A masters degree or higher in the field of behavioral health(e.g. Psychology Social Work Counseling) Arizona BH licensure (e.g. licensed social worker licensed counselor licensed marriage and family therapist)
1-3 years of Substance Abuse Mental Health and/or other crisis management skills

Required Experience:

DescriptionTerros Healthis pleased to share an exciting andNew Opportunityfor anOn-Call Ambassador Crisis Specialist positionat our Flagstaff location.As part of the mobile crisis team the Ambassador Crisis Specialist conducts outreach efforts and responds on-site to individuals in crisis in the Dow...