MPACT Community Advocate (53547)

Marshalltown, IA - USA

Hourly Salary: $ 18 - 20

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Description

YSS is seeking a trustworthy courageous groundedMPACT Community Advocate to join our dedicated team in Marshalltown!

As an Advocate youll be a calm steady presence for individuals in crisissomeone who listens supports and helps people find their footing again. Youll create a safe respectful space while providing on-site participant-centered services such as skill-building and crisis intervention. Your goal: to strengthen connections between participants their families schools and the communityand to help resolve concerns that may have brought law enforcement into the picture.

This role is a key link between YSS law enforcement and local support networks. Youll work closely with therapists family advocates coordinators and other service providers to ensure each participant gets the care and guidance they need. Youll also provide phone support during your shift or on-call rotation to ensure help is always within reach.

By building trust and offering alternatives to crisis escalation youll play a vital role in reducing arrests and potential use of force while promoting safety and compassion throughout the community. As part of your daily work you can expect to:

Crisis Response
- Respond to law enforcement (LE) calls within one hourby phone virtually or in person including nights weekends and holidays.
- Maintain composure under pressure.
- Provide immediate participant-centered support ensuring safety de-escalation and connection to critical resources such as shelter food healthcare and victim services.
Participant Advocacy
- Build rapport with individuals in crisis offering respectful trauma-informed care.
- Assist participants in accessing community resources and services to meet basic and ongoing needs.
- Provide limited transportation when safe and appropriate.
Collaboration
- Work closely with law enforcement school resource officers counselors and community partners to support participants and coordinate services.
- Maintain relationships with local agencies including the county attorneys office and other referral networks.
- Uphold YSS values of respect safety and cooperation.
Documentation & Communication
- Accurately document services observations and participant progress.
- Model positive effective communicationwith coworkers participants families and LE partners while maintaining confidentiality and professionalism.
Training & Professional Development
- Participate in ongoing YSS and LE trainings on crisis intervention behavioral health trauma-informed care and community systems.
- Meet regularly with a licensed mental health practitioner for supervision and consultation.
- Stay current on best practices and maintain understanding of the mental health system criminal justice processes and community resources.

This description is not a complete list of the responsibilities of this position. Duties may change at any time.

We celebrate the strength in your story.

Have you walked the path of recovery from addiction mental health challenges trauma or housing instability Are you driven to transform your experience into a source of strength and hope for others If so YSS wants to hear from you.

We believe your lived experience brings a compassionate and redemptive perspective that can inspire real change. By sharing your story and offering guidance as a role model and mentor you have the power to make a meaningful impact at YSS.

For those in recovery we typically ask for two years of sobriety to ensure stability and leadership readiness though we may consider candidates with one year on a case-by-case basis.

Your journey matters. If youre ready to use it to uplift and empower others we warmly encourage you to apply.

What you can expect in return...

We believe in your potential we meet you where you are and we invest in your addition to a welcoming workplace collaborative and supportive colleagues and mission-driven work that creates hope and opportunity by putting kids first YSS offers the following benefits for this position:

Medical dental vision and life insurance
Supplemental accident critical illness and hospital indemnity insurance
Accrued PTO plus paid time off for holidays your birthday and volunteering
Employee Assistance Program
Employee recognition program
Personal wellness programs
Pet insurance discounts
PSLF Program qualification
Retirement offerings
Training opportunities

This isnt just a job - its a chance to be the spark in someones story. If youre ready to inspire connect and lead with purpose apply today and become part of something meaningful at YSS.

Qualifications

We want to create a world where youth are valued and empowered to stand strong. To do this we ask our staff to embrace YSS core values - Commitment Collaboration Compassion Innovation Integrity and a Can Do Spirit. Additionally we ask for the following:

MUST HAVES - Required Qualifications

Associates degree in social work psychology human services criminal justice or related field.
Two years of full-time experience working with youth who are at-risk in crisis experiencing homelessness or who precariously housed.
Experience collaborating with law enforcement schools or community service agencies.

SHOULD HAVES - Preferred Qualifications

Bachelors degree in a social sciences field
Knowledge of and ability to apply the fundamentals of:
- Mental health systems and trauma-informed care
- Crisis and behavioral intervention techniques
- Solution-focused treatment theory techniques and processes
- Child and adolescent development
- Family counseling and dynamics
- Community systems and available resources
- Relevant laws and regulations
Strong communication active listening and rapport-building skills.
Knowledge of local community resources and ability to connect participants effectively.
Willingness to participate in ongoing training including those offered to law enforcement personnel.
Proficient in Spanishboth written and spoken

The IDEAL Candidate Will:

Remain calm composed and decisive in high-stress or challenging situations.
Consistently approach their work with humility respect and sensitivity to diverse backgrounds and lived experiences.
Demonstrate reliability and independence managing responsibilities with minimal supervision.
Be mission-driven with a commitment to equity inclusion and positive social impact.

Who we are (and why youll love us)...

Were YSS one of Iowas oldest & largest nonprofits dedicated to putting kids first. Our mission To spark hope create opportunities and help young people thrive. With life-changing programs a passionate leadership team and our brand-new 50-acre recovery campus were growing fast and thinking big. Check us out at !

At YSS we celebrate the unique backgrounds identities and experiences that each team member brings. As an Equal Opportunity Employer we are dedicated to creating a respectful inclusive and empowering environment where everyone can grow and succeed. And were always working to do better together.

YSS is a nicotine-free workplace.

Heads Up! Dont Miss Our Messages! - We communicate with applicants via email straight from our Paycom system. So be sure to keep an eye on your inbox (and maybe your spam/junk folder too). Got questions Email - were happy to help!

The YSS Hiring Process

Apply Fill out the online app at Well check out your skills and experience.
Interview Phone video or in-person well chat and get to know you.
References Send us three people who can sing your praises.
Screening Background and driving checks (plus license verification if needed).
Offer If its a match youll get a formal offer through Paycom.

* Applicable Degrees: Addiction Counseling Addiction Studies Adolescent Psychology Behavioral Health Child and Adolescent Mental Health Child Psychology Clinical Mental Health Corrections Counseling Criminal Justice Education Family Science Family Studies Family Therapy Human Services Juvenile Justice Juvenile Rehabilitation Mental Health Nursing Psychology Public Administration Public Health Rehabilitation Services Social Work Therapeutic Recreation Youth Development Youth Services

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DescriptionYSS is seeking a trustworthy courageous groundedMPACT Community Advocate to join our dedicated team in Marshalltown!As an Advocate youll be a calm steady presence for individuals in crisissomeone who listens supports and helps people find their footing again. Youll create a safe respectfu...