Staff Software Engineer (Testing and Automation)

About Zscaler

Zscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any location.

Here impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive honest debatewere focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.

We value high-impact high-accountability with a sense of urgency where youre enabled to do your best work and embrace your potential. If youre driven by purpose thrive on solving complex challenges and want to make a positive difference on a global scale we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a Staff Software Development Engineer to join our Client Connector Team in a hybrid capacity (San Jose - 3 days/week) reporting to the Director of Engineering. Join the Zscaler Client Connector team as a Staff Software Engineer for Test and Automation. You will be responsible for the end-to-end quality and delivery of features targeting Windows and Linux devices. This role requires strong automation development skills deep networking knowledge and expertise in observability to ensure product reliability and performance in a fast-paced security environment.

What youll do (Role Expectations)

• Own end-to-end quality and delivery of new features for Zscaler Client Connector on Windows and Linux collaborating with Development Product Management and Cloud Operations from design through release
• Translate requirements into comprehensive test strategies and plans to design and execute functional system and automated test suites
• Build and maintain a scalable Python-based automation framework and implement CI/CD pipelines for efficient reliable test execution and reporting
• Define and operate system health monitoring and alerting while developing Grafana dashboards for actionable insights into product health performance and stability
• Analyze results and troubleshoot complex issues to root cause while championing Agile practices continuous QA improvement and an inclusive team culture

Who You Are (Success Profile)

• You act like an owner operating with integrity and a bias for action to navigate between high-level strategy and hands-on execution.
• You are a high-trust collaborator who embraces a challenge culture with candor and respect to earn trust and drive team success.
• You are a learner with a growth mindset actively seeking feedback to develop yourself and your teammates with purpose.
• You think at scale connecting your daily work to the global mission to build solutions that support a high-growth organization.
• You are a problem-solver who is energized by finding solutions to hard challenges knowing that impact comes from solving the most difficult issues.

What Were Looking for (Minimum Qualifications)

• 5 years of engineering experience with hands-on automation framework design and development in Python including proficiency with Jenkins and GitLab
• Proven track record of test automation across both Windows and Linux platforms
• Deep networking knowledge of TCP/IP protocols (SSL/TLS HTTPS) and components like proxies or VPNs plus experience testing network security products and authentication systems
• Expertise in troubleshooting and analyzing network logs using Wireshark and tcpdump within an Agile environment
• Graduate or Masters degree in Computer Science or a related field with professional experience as a QA or Test Automation Engineer in networking and security

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience building monitoring dashboards and defining service health metrics using Grafana Prometheus or ELK
• Experience setting up testbeds in virtualized environments or knowledge of cloud platforms like AWS and GCP
• Strong understanding of REST APIs hypervisors and microservices architecture

#LI-JM1 #LI-Hybrid

At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:

By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal state and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.