Senior Manager, Training, SEA

Otis

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profile Job Location:

Petaling Jaya - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Date Posted:

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd 15-01 Menara Symphony No 5 Jalan Semangat SeksyenPetaling Jaya Selangor Darul Ehsan Malaysia

Senior Manager Training SEA

Role Overview:
The Senior Manager Training SEA is responsible for developing leading and executing technical training strategies across Southeast Asia. This role ensures workforce competency safety compliance and service quality through standardized and impactful training programs. The position requires strong leadership regional coordination and collaboration with global and regional stakeholders to drive training initiatives. The position will report to the Service Field Director SEA who will provide access to mentorship training growth and development opportunities across our highly resilient world changing business.

On a typical day you will:

  • Define and implement a comprehensive training roadmap aligned with SEA business objectives and global standards.

  • Drive a culture of learning and technical excellence across all SEA.

  • Design standardize and localize training programs ensuring relevance to regional needs and compliance with safety regulations.

  • Establish KPIs to measure training effectiveness and technician competency.

  • Conduct regular audits and feedback sessions to identify gaps and implement improvement initiatives.

  • Partner with Global and Regional Training Managers to ensure alignment with global standards and incorporate best practices.

  • Work closely with Operations and OA Training Leads to integrate feedback and maintain consistency across regions.

  • Facilitate cross-country knowledge sharing and foster collaboration among technical teams.

  • Provide regular reports on training metrics progress and impact to senior leadership.


What You Will Need to be Successful:

  • Bachelors degree in Engineering Technical Education Human Resources or a related field.

  • Minimum 10 years of experience in technical training learning & development or field operations within the elevator/escalator industry or a similar technical service environment.

  • At least 2 years in a leadership role managing regional or multi-country training programs.

  • Demonstrated capability to develop and execute training strategies aligned with business objectives.

  • Proficiency in setting KPIs monitoring training effectiveness and implementing continuous improvement initiatives.

  • Strong data analysis and reporting skills to provide actionable insights to senior leadership.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at

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Required Experience:

Senior Manager

Date Posted:Country: MalaysiaLocation: Otis Elevator Company (M) Sdn Bhd 15-01 Menara Symphony No 5 Jalan Semangat SeksyenPetaling Jaya Selangor Darul Ehsan MalaysiaSenior Manager Training SEARole Overview:The Senior Manager Training SEA is responsible for developing leading and executing technical...
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Otis is a leading manufacturer and maintainer of Elevators, Escalators, Moving Walkways with world class modernization tools & service packages for buildings

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