NPI Product Technical Engineer

Bengaluru - India

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

NPI Product Technical Engineer

Req number:

R6870

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated NPI Product Technical Engineer ready to take us to the next level! If you have experience in Operations IT MDM Business or Financial analysis or Manufacturing and are looking for your next career move apply now.

Job Description

We are looking for aNPI Product Technical Engineer.This position willbefull-timeandHybrid Bangalore.

What Youll Do

Understand the process new concepts and product information.
Set up Master Data for Asia Middle East Russia Africa zones as well to test and validate the product setup and its declaration in required LMS (NG or Gateway Internal Master Data holders). To coordinate to Set up calculation configuration and calculation product set up (in MULAN/CDMS) manage and track the request to set up.
Provide 2nd-Level and 3rd-Level support and troubleshooting to resolve issues escalated by customers and support teams.
Communicate with customers and support teams to understand their needs and identify the root cause of the problem.
Follow standard procedures for proper escalation the unresolved issues to appropriate internal teams or the next level of support.
Participate in New Product projects in Asia Middle East Russia Africa zones to deliver projects on time and ensure a compliance to quality standards.
Prepare accurate and timely reports.
Document technical knowledge and share the experience with the team members.
Monitor and find opportunities for improvement of the current tasks o Gather feedback from end-users to continue improving systems.
Hands ontroubleshooting skillsto enhance and resolve issues.
Ensure that quality controls of the work are planned and performed correctly.
To coordinate with all other cross functional teams (GE Globe Frames WWPRO/ Globe Lens Partners etc.).
Hands ontroubleshooting skillsto enhance and resolve issues.
Ensure that quality controls of the work are planned and performed correctly

What Youll Need

Required:

1 to 2 years of relevant working experience in Operations IT MDM Business or Financial analysis or Manufacturing.
Should be proficient withMicrosoft excel written and verbal communication Knowledge on IT Systems or Manufacturing side will be a plus.
Experience in Medical device FMCG Retail.
bachelors degree in computer engineering IT or relevant field.
Proven working experience in providingtechnical support or work experience as a Product Administrator or similar role Master Data administrator at least 1-2 years of experience.
Strong knowledge in writingSQL& Microsoft office.
Working in any Master Data application will be an added advantage.
Proficiency in English excellent verbal and writtencommunication skills.
Analytical mindset withproblem-solvingaptitude.
Intermediate client-facing andinterpersonal skills.
Ability to work under pressure o Ability to work both independently and as a team member.
Able to work out of business hours (if need be) Flexible working hours/days

Physical Demands

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.
Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor.

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employment selection process please direct your inquiries to or (888).

Required Experience:

NPI Product Technical EngineerReq number:R6870Employment type:Full timeWorksite flexibility:HybridWho we areCAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power t...

NPI Product Technical Engineer

Req number:

R6870

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

Job Summary

Job Description

We are looking for aNPI Product Technical Engineer.This position willbefull-timeandHybrid Bangalore.

What Youll Do

Understand the process new concepts and product information.
Set up Master Data for Asia Middle East Russia Africa zones as well to test and validate the product setup and its declaration in required LMS (NG or Gateway Internal Master Data holders). To coordinate to Set up calculation configuration and calculation product set up (in MULAN/CDMS) manage and track the request to set up.
Provide 2nd-Level and 3rd-Level support and troubleshooting to resolve issues escalated by customers and support teams.
Communicate with customers and support teams to understand their needs and identify the root cause of the problem.
Follow standard procedures for proper escalation the unresolved issues to appropriate internal teams or the next level of support.
Participate in New Product projects in Asia Middle East Russia Africa zones to deliver projects on time and ensure a compliance to quality standards.
Prepare accurate and timely reports.
Document technical knowledge and share the experience with the team members.
Monitor and find opportunities for improvement of the current tasks o Gather feedback from end-users to continue improving systems.
Hands ontroubleshooting skillsto enhance and resolve issues.
Ensure that quality controls of the work are planned and performed correctly.
To coordinate with all other cross functional teams (GE Globe Frames WWPRO/ Globe Lens Partners etc.).
Hands ontroubleshooting skillsto enhance and resolve issues.
Ensure that quality controls of the work are planned and performed correctly

What Youll Need

Required:

1 to 2 years of relevant working experience in Operations IT MDM Business or Financial analysis or Manufacturing.
Should be proficient withMicrosoft excel written and verbal communication Knowledge on IT Systems or Manufacturing side will be a plus.
Experience in Medical device FMCG Retail.
bachelors degree in computer engineering IT or relevant field.
Proven working experience in providingtechnical support or work experience as a Product Administrator or similar role Master Data administrator at least 1-2 years of experience.
Strong knowledge in writingSQL& Microsoft office.
Working in any Master Data application will be an added advantage.
Proficiency in English excellent verbal and writtencommunication skills.
Analytical mindset withproblem-solvingaptitude.
Intermediate client-facing andinterpersonal skills.
Ability to work under pressure o Ability to work both independently and as a team member.
Able to work out of business hours (if need be) Flexible working hours/days

Physical Demands

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings etc.
Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor.

Reasonable accommodation statement

Required Experience: