Area Supervisor, Digital Reporting

Are you a strong people leader with a passion for quality coaching and operational excellence

Join Esquire as an Area Supervisor Digital Reportinga leadership role where youll guide develop and support digital reporters while ensuring exceptional service delivery and record accuracy across your assigned service area.

Why Choose Esquire

Esquire is a leader in legal support services recognized for innovation professionalism and a commitment to service excellence. Our teams are built on collaboration accountability and continuous improvement. As an Area Manager youll play a critical role in strengthening our digital reporting operations while helping reporters grow succeed and deliver outstanding results for our clients.

About the Role

The Area Supervisor Digital Reporting is responsible for overseeing the performance quality and development of digital reporters within an assigned region. This role partners closely with internal stakeholders to support onboarding training certification management and quality assurance while serving as a coach mentor and subject matter expert in digital reporting systems technologies and best practices.

Key Responsibilities

• Participate in the selection and onboarding of digital reporters including equipment coordination and onboarding plans
• Provide coaching performance feedback and ongoing support to assigned digital reporters
• Manage digital reporter licensure certifications and compliance requirements
• Plan and deliver education on digital reporting systems policies compliance products and services
• Conductday reviews and ongoing performance evaluations
• Update and maintain digital reporter vendor profiles in NetSuite
• Build strong relationships with digital reporters field offices transcription teams and internal stakeholders
• Assist with resolving quality concerns related to digital reporters work product
• Monitor and approve timecards and expense submissions
• Communicate reporter availability and performance updates to local field teams
• Participate in performance management processes including documentation and corrective action when necessary
• Implement regular quality evaluations to ensure record capture standards are met
• Actively demonstrate and reinforce Esquires values
• Perform other duties as assigned

What Youll Need

• Education: High school diploma or equivalent required; some college or a degree preferred
• Experience: Five or more years of experience in the legal services industry preferred
• Skills: Excellent interpersonal verbal written communication and organizational skills
• Technical: Proficiency with Microsoft Office Suite and the ability to learn company technology platforms
• Leadership: Strong coaching ability with experience in performance management and adult learning principles
• Attributes: Detail-oriented proactive client-focused and able to manage multiple priorities under pressure
• Knowledge: Understanding of court procedures legal terminology and digital reporting standards

What Success Looks Like

• High percentage of jobs turned in on time
• Consistent digital reporter audio and annotation quality
• Strong overall digital reporter performance and engagement
• Improved digital reporter retention within the assigned area

Dont meet every single requirement

Were committed to building a diverse and inclusive workplace. If youre excited about this role but your experience doesnt align perfectly with every qualification we still encourage you to applyyou may be exactly who were looking for.

Equal Opportunity & Accommodations:

Esquire Deposition Solutions policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.

Esquire Deposition Solutions is committed to fair hiring practices. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable laws including but not limited to the California Fair Chance Act the Los Angeles Fair Chance Initiative for Hiring Ordinance and the Los Angeles County Fair Chance Ordinance. We also comply with similar laws in other jurisdictions where we operate.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request reasonable accommodation. You can submit your request to .