Communications Officer I

The Communications Division is responsible for answering both emergency and non-emergency calls for service. The Communications Officer also dispatches Police Fire and Emergency Medical Units. It is a highly stressful demanding fast-paced job involving life and death situations. Due to the nature of the job the center is in operation 24 hours a day 365 days a year.

Communications Officers provide a vital service to the community by contributing to the safety and welfare of their fellow residents. They are the first point of contact in most emergency situations and can drastically affect the outcome of a potentially otherwise dire event. Communications Officers are a lifeline to first responders and the community.

Salary
$50398.40 with possible incentives up to:
$51910.35 (includes 3% pay incentive for an associates degree)
$53422.30 (includes 6% pay incentive for a bachelors degree)

• High School Diploma or G.E.D.
• Must be an U.S. Citizen for P.O.S.T. Communications Officer Certification
• Two years experience in a fast-paced business customer service or telecommunications environment
• Must be able to work rotating shifts nights holidays and weekends
• A professional and calm demeanor as this is a highly stressful demanding fast-paced job involving life and death situations
• A job simulation skills test will be administered to determine eligibility
• Successful completion of both phases of the hiring process

About Gwinnett County Police Department

The Gwinnett County Police Department is a nationally accredited and rapidly growing police agencylocated in the northeastern quadrant of the Atlanta metropolitan area. The Department has an authorized strength of 930 sworn officers and 141 communication officers supported by 167 civilian employees with the responsibility of providing law enforcement services to approximately 900000 residents within an area of 437 square miles. The department is a full-service agency with numerous specialized units to include Computer Forensics K-9 Aviation Technology Research Accident Investigations Training S.W.A.T. Crime Prevention Hazardous Devices and many more.

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer we prohibit discrimination on the basis of genetic information (including sex) race color national origin (including ancestry) gender (identity and expression) sexual orientation age marital status familial status (including pregnancy) disability military or veteran status religion political affiliation immigration status homeless status or any other category protected by law.

Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application interview or testing process contact Human Resources at 770.822.7915 or This email is only for accommodation requests; for questions related to job postings use