Requirements Analyst Technology Services

State Of Montana

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profile Job Location:

Helena, MT - USA

profile Monthly Salary: Not Disclosed
Posted on: 23 hours ago
Vacancies: 1 Vacancy

Job Summary

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race color national origin religion sex sexual orientation gender identity or expression pregnancy childbirth or medical conditions related to pregnancy or childbirth age physical or mental disability genetic information marital status creed political beliefs or affiliation veteran status military service retaliation or any other factor not related to merit and qualifications of an employee or applicant.

Our services impactEVERY Montanan!

MISSION STATEMENT

To be the nations most citizen oriented efficiently administered state tax agency.

The Montana Department of Revenue administers almost 40 state taxes property appraisals liquor laws and unclaimed property for the state of Montana. The Property Assessment Division manages Montanas property tax laws including the valuation of all taxable property for property tax purposes.

What We Can Offer You

The State of Montanas comprehensive benefits package includes:

  • Health dental and vision care; life insurance; and long-term disability. The State currently contributes $12648/year toward these benefits.

  • Free health care for employees and eligible family member at Montana Health Centers.

  • Employee Assistance Benefits including counseling legal assistance well-being coaching financial information which are free resources.

  • Retirement plans- The State currently contributes 9.17% vested after 5 years of continuous employment.

  • Paid vacation- starting at 15 days a year.

  • Sick leave- 12 days a year.

  • 11 holidays including a floating holiday which can be used any time.

  • Flexible hours.

  • Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

Visit the Health Care and Benefits Division for more information at In addition to employee benefits there are a wide range of advancement opportunities throughout the Department of Revenue.

DUTIES

Job Overview:

This position resides in the Technology Services Division of Department of Revenue. Duties include working closely with department management to analyze and evaluate business processes facilitating enterprise projects determine stakeholders needs identify desired outcomes quantify processes and communicate process results. This position is responsible for assisting the department in becoming more efficient effective and transparent through requirements management testing support and developing a culture of continual improvement. The position does not supervise other staff.

Key Responsibilities Include:

  • Conducts requirements gathering sessions with stakeholders ensuring comprehensive documentation and alignment with business objectives.
  • Defines business opportunities develops initial work scopes and business cases and identifies responsibilities and stakeholders to support enterprise solutions.
  • Performs requirements analysis and documentation using established best practices and standards.
  • Manages the requirements process including elicitation methods coordination of requirements information estimation of activities change management prioritization and traceability.
  • Produces high-quality actionable requirements by facilitating meetings communicating business problems eliciting technical and stakeholder input capturing and revie requirement and ensuring completeness.
  • Organizes and prioritizes requirements develops necessary models determines assumptions or constraints and validates requirements to ensure they meet business needs.
  • Supports structured testing activities including defining test plans test scenarios and acceptance criteria coordinating user acceptance testing and tracking test results and defects to ensure solutions meet documented business requirements.
  • Prepares and contributes to project status reports documents lessons learned and helps archive project records and tools to support continual improvement and future projects.

Documentation and Communication

  • Compiles and presents business requirements documents (BRD) to stakeholders incorporates valid changes and obtains sign-off.
  • Ensures requirements are understood and actionable by all project stakeholders resulting in successful solution delivery.

Knowledge of:

Business administration

Information systems management

Business and process analyses

Public communication

Research practices

Quality measurement

Workflow tools

Skills in:

Research and analysis

Accuracy and attention to detail

Conflict resolution & customer service

Microsoft programs and other database applications

Written verbal and interpersonal communication

You would be a great fit for this position if you:

Demonstrate self-motivation

Follow instructions

Provide timely customer service

Handling multiple priorities under deadlines

To be considered for any DOR position applicants must complete and submit their application online and upload any required documents. Successful applicants are required to successfully pass DOR tax and background check(s). DOR is an equal opportunity employer. Women minorities and people with disabilities are encouraged to apply.

***This is an incomplete list of job duties. For a complete job description please contact Human Resources. (or )

(All computer systems and tax guidelines will be trained on the job.)

REQUIRED APPLICATION MATERIALS

Please submit the following application material:

Resume

Complete state application

Submissions incomplete or missing relevant materials will not be reviewed or considered.

Applicant Pool Statement:If another department vacancy occurs in this job title within six months the same applicant pool may be used for the selection.

Special Requirements

Eligibility for employment will be subject to the following:

Criminal Background Check. Circumstances involving convictions will be reviewed

Tax status must be current. Circumstances involving tax status issues will be reviewed

Working Conditions

Work hours may exceed 40 hours from time to time including weekends.

Office environment.

Lifting is infrequent less than 15 pounds.

Some travel may be required must have a valid drivers license.

REMOTE/TELEWORK: This position may be eligible to work from an approved worksite; however the successful candidate must be a primary resident of Montana as a condition of employment. This position would be required to report to the Department of Revenue office assigned by the supervisor. Employees must meet and sustain Department of Revenue telework eligibility requirements and supervisors approval to participate in the DOR Telework Program. Full-time teleworking is not available.

Training Assignment: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Successful applicants are required to successfully pass DOR tax and background check(s).

EDUCATION / EXPERIENCE

The above competencies are typically acquired through a combination of education and experience equivalent to:

Bachelors degree in business systems analysis business management business administration economics information systems or another related field.

Two years job-related work experience which should include business analysis and process improvement activities.

Preferred training in business analysis.

Other combinations of education and experience will be evaluated on an individual basis.


Required Experience:

IC

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agencys HR staff identified on the job listing or by dialing th...
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Key Skills

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  • Technical Support

About Company

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The Montana Department of Labor & Industry wants to help both employees and employers to be happy on the job. We take seriously our mission to promote and protect the well-being of Montana's workers, employers and citizens, and to uphold their rights and responsibilities. Our agenc ... View more

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