Customer Service Representative
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Job Location:
Greenville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Come and join us!
We recruit employees who support our core values of Accountability Creativity Integrity Respect and Candor. By prioritizing these values we deliver on our vision of Success made Simple to ourselves our dealers our customers and our communities.
The Customer Service Representative will be responsible for responding to customer service-related questions via inbound calls texts or email and manage the welcome call process for new customers.
The Ideal Candidate will:
- Answer inbound calls
- Assist our collections team in maintaining past due accounts
- Provide first class customer service to our customers
- Be a subject matter expert in all things customer service related!
What you need:
- Active listening skills
- Understanding of technology software applications phone and computer systems
- Attention to detail
- Excellent customer service skills
- Prior experience in a related field
- A high school diploma or GED
- Bilingual in English/Spanish is highly desirable
What we will provide you:
- Monthly Bonus Potential
- An Engaged Leadership Team
- Hands-On Training
- Paid Time Off & Paid Holidays
- Employee Assistance Program
- Medical Dental Vision Disability and Employer Provided Life Insurance
- Health Savings Account Eligibility
- 401(k) Plan with a Safe Harbor Match
Who Is RTO National
Please visit our website for additional information!
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
We are America’s largest provider of leasing and finance options for storage solution purchases. RTO National provides the most flexible terms available to get the building you want at a payment you can afford. With $0 down financing and 'no credit check' lease purchase, you will find ... View more
