Information Technology (IT) Intern
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Description
Position Description:
P4FIP (Precinct 4 Forward Internship Program) is a paid summer internship for students with a passion for serving others.You will be surrounded by team members who bring heart hustle and higher standards to work each day. These leaders advance opportunity and justice as they deliver services to and advocate for the residents of Harris County. The team you will be joining is innovative dynamic and forward-looking.Weve designed our program to expose students to career opportunities with Harris County and apply what they have learned in the classroom to hands-on projects. P4FIP provides students the chance to bridge the gap between academic understanding and practical professional experience.Interns will create a community to help support their personal and professional development throughout the summer as they launch their career. Interns will work with a mentor form relationships with other interns and engage our Senior Leadership Team.
Position Summary:
The IT Intern will work with a Technical Support Specialist to support the daily operational activities of our IT Team and IT project support. The Intern is responsible for responding to help-desk requests submitted via our online ticket support system emails phone calls and in-person visits. The Intern will also provide project support to help maintain modernize and grow the organizations technology infrastructure.
What You Will Get In Return:
You will be surrounded by team members who bring heart hustle and higher standards to work each day. These leaders advance opportunity and justice as they deliver services to and advocate for the residents of Harris County. The team you will be joining is innovative dynamic and forward-looking.Harris County employees receive a competitive salary plus medical dental and vision insurance at no cost to the employee after the first two months of full-time continued employment. Vacation sick-time and floating holidays allow our employees to recharge and balance work and personal time. Mandatory participation in our retirement program allows employees to save for retirement. Various other benefits and discounts lead to the satisfaction and engagement of our employees.If this job sounds interesting you meet the required qualifications and you can see yourself working for Precinct 4 as IT Technical Support Specialist at the Tomball Service Center we invite you to apply online.Duties and Responsibilities:
Respond to help-desk tickets in a service-oriented manner including hardware software and general support.
Set up new computers with user profiles and security.
Assist IT staff with mobile device management.
Assist IT with Windows Active Directory & Entra ID management.
Distribute and collect equipment within Precinct 4s boundaries when required.
Test troubleshoot and implement systems.
Maintain and audit physical technology inventory.
Perform other duties as needed.
Harris County is an Equal Opportunity Employer
you need special services or accommodations please call or email .
This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.Requirements
Education and Additional Requirements:
Must have a high school diploma or equivalency.
Must have proficiency in Microsoft software applications including Outlook Word Excel PowerPoint and Share Point.
Knowledge Skills and Abilities:
Exceptional clerical skills and strong business acumen.
Organized detail-oriented and a skilled collaborator.
Ability to effectively multi-task.
Excellent verbal and written communication skills.
Comfortable self-starting assigned and unassigned tasks.
Confident and eager to engage with end-users and technical staff.
Good troubleshooting skills using logic and common sense.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Deal constructively with conflict and focus on the situation issue or behavior not the person by diffusing situations before conflicts arise.
Actively promoting and gaining cooperation from others.
While performing the duties of this job the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear.
The employee is occasionally required to stand; walk; climb or balance; and stoop kneel crouch or crawl.
This position must regularly lift and/or move up to 10 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.
The physical requirements outlined herein indicate those necessary for an employee to effectively fulfill the fundamental duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Licensure:
Valid Texas drivers license with a good driving record.
NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.
Preferences
- Resident of Harris County Precinct 4.
- Graduate of NPower Tech Fundamentals Course.
- Knowledge of Microsoft Identity Intune and Active Directory is a plus.
General Information
Position Type and Typical Hours of Work:
Internship
Hours will be discussed during departmental interview.
Salary:
Depends on Qualifications
Based on 26 pay periods
Location:
3131 Eastside Houston TX 77098
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Required Experience:
Intern
Key Skills
- Business Process
- Active Directory
- Customer Service
- Information Technology
- HIPAA
- Information Security
- Infrastructure
- Linux
- Project Management
- Nist
- Risk Assessments
- Procedures
- hardware
- Data Analysis
- Technical Support
