Office Services Specialist (Medical Billing)

Title: Office Services Specialist (Medical Billing)

State Role Title:Admin and Office Spec II

Hiring Range: $40900 to $60310

Pay Band: NV 2

Agency: Virginia Department of Health

Location:Alexandria HQ

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Alexandria Health Department is seeking a financially responsible professional to join our health district as an Office Service Specialist. The incumbent independently performs transactional functions that include verifying services data entry collecting processing and posting of client and third-party billing payments in the computer system receipting payments reconciling payments collected daily preparing delinquent accounts for next action debt collection status and generating financial AR reports. The position ensures compliance with HIPAA Laws and regulations and serves in a role that supports the functions of the administration division.

Provides administrative support to accounts Receivable operations. Communicate with clients regarding status of accounts flags accounts with appropriate collect action statuses. Verifies services rendered determines prior balance and current charges; explains charges collects payments or verifies patient or third-party billing; writes receipts. Enter payments into the computer system and reconciles receipts. Running and printing AR reports.

The Virginia Department of Health offers 12 paid holidays medical dental vision and life insurance retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick family/personal and annual leave.

Minimum Qualifications

Knowledge of office and administrative principles and practices
Working knowledge of word processing and spreadsheet software applications
Ability to interpret and follow established procedures and guidelines
Ability to communicate effectively with internal and external customers verbally and in writing
Considerable skill in the operation of standard office equipment

Additional Considerations

Experience in an office setting
Customer Service experience
Knowledge of billing and data entry skills
Knowledge of reconciliation procedures
Knowledge of debt collection procedures

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed mailed or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge skills and abilities as well as any previous experience that relates to the position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Services Child Abuse and Neglect Central Registry check U.S. HHSIG Exclusion List check employment reference check and E-Verify. Other financial credit driving background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture hair type and protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy childbirth or related medical conditions. VDH employees have a shared Code of Ethics which can be found in the bottom banner of our website: .

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Noel Cawthorne

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.