Victim Services Program Manager

Wake County, NC - USA

Monthly Salary: $ 29821 - 47707

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Agency

Commission and Conferences

Division

Innocence Inquiry Commission

Job Classification Title

Victim Services Program Manager (NS)

Position Number

Grade

JB20

About Us

DO YOUR CAREER JUSTICE! Each and every day North Carolinas courts help provide safety for our communities prosperity for our economy and protection for the rights liberties and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor denial or delay.

Description of Work

Salary Range: $29821.50 - $47707.00

This position is permanent part-time and 20 hours per week.

The North Carolina Innocence Inquiry Commission is seeking a qualified candidate to provide services to victims of crime in the Innocence Inquiry Commissions office including victim notification Commission process education secure waiting areas travel scheduling Commission investigative support Commission hearing preparation participation and preparation for any associated three judge panel to assist with any compensation and restitution and make referrals to victim advocacy agencies. The employee will gather information from victims inform victims of their rights and support victims as needed when NC IIC staff needs to collect information from victims.

Knowledge Skills and Abilities/Management Preferences

Duties include but are not limited to the following:

Review the case file to identify all potential victims.
Instruct victims and witnesses on Commission procedures answers questions may conduct tours of the hearing room and/or courtroom and provides program information.
Assist victims with completion of any allowable statutory participation in Commission proceedings.
Assure that all available services are provided to victims and witnesses; and checks on the status of services being provided.
Refer victims and witnesses to social service agencies when indicated.
Maintain files on all victims and witnesses; selects or composes letter; and updates case files as necessary.
Determine which victims and witnesses are required at Commission proceedings or three judge panels and assures their notification and ensures appropriate subpoenas are issued.
Arrange transportation hotel accommodations childcare and when necessary intercedes with employers.
Notify victims of the status of their cases as allowed by statute.
May present community awareness programs and recruit and train volunteers/interns.
May attend victim interviews with the IIC team on request.
Develop policies regarding victim notification victim support and victim education.
Train Commission investigative staff on best practices for interviewing and interacting with victims.
Develop education resources specific to the Commission process and will identify and facilitate partnerships with other victim service organizations when needed.
Prepare and offer training to other agencies and criminal justice partners related to the Commissions post-conviction services and post-conviction services for victims in general.
Manage and maintain grant funding related to Victim Services under the grant they are hired.
Create and maintain data regarding effectiveness of the Victim Support Program at NCIIC.
Responsible for day-to-day implementation of the Victim Support program at NCIIC with little oversight from management.
Responsible for identifying and recognizing any areas of trauma/victim support that are necessary in the Commissions day-to-day work and facilitating necessary policies practices and training related to those areas.
Management of the current VOCA grant to include record keeping management of funds and spreadsheets related thereto as well as any services/projects required to maintain grant access
Provide re-entry support for exonerees through coalition efforts with outside agencies and partners.
Facilitate research projects in the field and disseminate such research to the staff.
Responsible for outreach and public education presentations.
Responsible for the Commissions LinkedIn account.
Maintaining/updating the exoneree and victim services Commission webpages.
Develop the victim/witness portion of the annual report provided to the state legislature and Courts.
Develop and maintain relationships with state and federal legislators legislative staffers and other key decision-makers/agencies in the sphere of wrongful conviction/advocacy work to promote the needs of the crime victims and exonerees.
Monitor track and provide technical assistance related to pending legislation and other policy updates that impact crime victims and exonerees in North Carolina.

KNOWLEDGE SKILLS AND ABILITIES / COMPETENCIES:

Knowledge of: NC law Criminal and Civil Procedure; criminal justice and the NC court system; procedures to inform victims and witnesses; community resources to refer victims and witnesses; and NCIIIC governing statute.

Skill in: effective communication orally and in writing; and Microsoft Office.

Ability to: manage relationships with victims in a post-conviction setting; maintain a neutral perspective; analyze and comprehend voluminous amounts of information and identify minute and/or overlooked details; work independently and in a team setting; stay up to date on rights of victims and resources for victims; and travel overnight.

WORKING CONDITIONS: Normal office environment located in the NC Judicial Center. Requires considerable travel (via automobile) both in and out of North Carolina with exposure to potentially dangerous individuals.

SUPPLEMENTAL AND CONTACT INFORMATION:

Our facility is close to I-40 and convenient to all theResearch Trianglearea has to offer.

Campus Amenities
17.5 Acre Campus
180000 SF Building
Ample Free Parking
Full-Service Cafeteria
Patio Dining

Health & Wellness Benefits
Modern Fitness Center
Yoga & Pilates Classes
Walking Trail
CPR Training
Annual Flu Shot Clinic for Employees and Families
Wellness Fair
Agency Softball Team
Lunch & Learn Programs

Come join a great team! Learn more about the NC Administrative Office of the Courts here: must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications willnotbe accepted.

Before applying please read the Online Employment Application Guidefor instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE*Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your applicationbeforesubmitting it. Applications may not be altered after they have been submitted.

All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify an internet-based system that compares information from an employees Form I-9 Employment Eligibility Verification to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more click on these links:

E-Verify Participation
E-Verify Participation (Spanish)

Right to Work
Right to Work (Spanish)

Dominikii Coleman
NC Administrative Office of the Courts
Human Resources Division
Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelors degree or higher in a field related to victims education or support/trauma/social services or similar related field of study and (2) years of legal/victim support experience as well as (1) year of program implementation experience or (1) year of teaching experience.

Management prefers someone with certification through NCVAN or similar agency but willingness to receive this certification is a requirement.

Attach cover letterand résumé.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Dominikii C Coleman

Email:

Required Experience:

Manager

AgencyCommission and ConferencesDivisionInnocence Inquiry CommissionJob Classification TitleVictim Services Program Manager (NS)Position NumberGradeJB20About UsDO YOUR CAREER JUSTICE! Each and every day North Carolinas courts help provide safety for our communities prosperity for our economy and pro...